Area Network Owner (1903)

Ripple Fiber; Plymouth (MI); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Job summary

Ripple Fiber in Plymouth, MI seeks an Area Network Owner to lead QA for fiber construction, manage a team of quality control techs, and ensure compliance with industry standards. You will develop procedures, coordinate field inspections, and drive defect resolution with vendors and field crews.

On-site role with occasional travel to job sites. We offer competitive pay, comprehensive health benefits, a 401(k) with company match, and a collaborative, growth-focused culture that values safety and

Qualifications

• Experience leading QA teams in field construction or similar.
• Ability to develop and implement QC procedures and workflows.
• Strong documentation and reporting skills.

Responsibilities

• Field Inspection Coordination: organize daily field inspections of fiber construction sites to ensure compliance with project specs and industry standards.
• Team Leadership: lead quality control technicians to ensure clear roles, responsibilities, and effective performance.
• Vendor Compliance: monitor and ensure vendors follow branding, signage, and contractual requirements.
• Documentation and Reporting: maintain records of inspections with reports, photos, and non-conformance issues.
• Travel Coordination: manage team travel to inspections and trainings.
• Training and Development: train QC technicians on procedures and safety protocols.
• Safety Compliance: enforce safety regulations and conduct audits with corrective actions.
• Continuous Improvement: optimize QC processes for efficiency and quality.
• Technology Utilization: use inspection and reporting tools to improve data accuracy.

Skills

Quality control

Team leadership

Inspection coordination

Safety compliance

Documentation

Tools

Reporting software

Job description

Job DetailsJob Location: Plymouth Michigan Office - Plymouth, MI 48170Area Network Owner | Ripple Fiber

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We’re creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America’s most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About our culture

We are a dynamic, fast-growing, fast-paced, and innovative company filled with ambitious, self-starters with entrepreneurial mindsets. We are people centric and place emphasis on employee experience, career growth, and development.

About the role

The Area Network Owner is a pivotal role responsible for overseeing the quality assurance processes to ensure Ripple Fiber offers superior fiber internet services. This role involves managing a team of quality control techs, developing and implementing quality control procedures, and ensuring compliance with industry standards and company policies.

Responsibilities

• Field Inspection Coordination: Organize and oversee daily field inspections of fiber optic network construction sites to ensure compliance with project specifications and industry standard
• Team Leadership and Supervision: Provide leadership and direction to a team of quality control technicians, ensuring that they understand their roles and responsibilities, and are performing effectively.
• Vendor Compliance: Monitor and ensure that all vendors adhere to branding, signage, and other contractual requirements throughout the construction process.
• Documentation and Reporting: Maintain detailed records of inspections, including written reports, photographs of the plant and construction progress, and any non-conformance issues.
• Travel Coordination: Manage team travel logistics to ensure that technicians are where they need to be for inspections and are traveling efficiently and safely.
• Training and Development: Train quality control technicians on inspection procedures, safety protocols, and new technologies related to fiber optic network construction.
• Safety Compliance: Ensure that all field activities comply with occupational safety and health regulations, conducting safety audits and implementing corrective actions as needed.
• Continuous Improvement: Evaluate current quality control processes and suggest improvements to enhance efficiency and effectiveness in ensuring high-quality construction.
• Technology Utilization: Leverage inspection and reporting software tools to streamline the quality assurance process and enhance data accuracy and accessibility.

This role will be on-site, in-market, and requires some travel to job sites for supervision, inspection, and training purposes.

We offer competitive pay, comprehensive health benefits, 401(k) with company match, and a supportive work environment where innovation and teamwork thrive. If you’re passionate about making a difference and being part of a community-focused company, Ripple Fiber is the place for you.

Ripple Fiber is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.