Area Manager Site Quality & Operations Leader

QVC, Inc.; United States; On-site; USD 85,000 - 91,000; Full time

Benefits offered by this job

Health benefits from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group, Inc. is seeking an Area Manager Site Quality Operations to lead daily site quality performance at our Ontario, California fulfillment center.

You will drive cost-efficient, quality-focused processes while delivering excellent customer service and fostering constructive employee relations. You will supervise the assigned area, coach teams, identify gaps, implement solutions, and collaborate with HR, safety, and operations to meet targets and long-term improvements.

Qualifications

• Bachelor’s degree in Business, Supply Chain, Distribution, Logistics or related field or equivalent experience.
• 2–3 years of leadership or supervisory experience in a high-volume distribution center.
• Strong leadership, problem-solving and decision-making skills.

Responsibilities

• Lead daily operations for the assigned area to achieve productivity, volume and quality targets.
• Coach and develop base and flex employees through feedback and training.
• Identify performance trends and gaps, then implement effective solutions with cross‑functional support.
• Ensure a clean, safe, compliant workplace and uphold policies and standards.

Skills

Leadership

Problem-solving

Decision-making

Team coaching

Education

Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field

Job description

QVC Group, Inc. is seeking an Area Manager Site Quality Operations to lead daily site quality performance at our Ontario, California fulfillment center.

You will drive cost-efficient, quality-focused processes while delivering excellent customer service and fostering constructive employee relations. You will supervise the assigned area, coach teams, identify gaps, implement solutions, and collaborate with HR, safety, and operations to meet targets and long-term improvements.