Area Manager, Sales Support

Sandvik; Florida; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Tuition reimbursement

Disability insurance

Employee wellness programs

Job summary

Sandvik Mining and Construction USA, LLC in Alachua, Florida, invites an Area Manager, Sales Support to join our team. You will bridge factory operations and frontline sales for mining and rotary drilling products, helping develop and execute business plans that meet customer commitments.

You will lead cross‑functional collaboration, oversee tendering, and provide sales administration support while traveling up to 15% to strengthen market presence and profitability across the region.

Qualifications

• Bachelor’s degree in Business Administration, Mining, Mechanical or Agricultural Engineering.
• At least 3 years of experience as Global Category Manager Service, Sales Support Manager or Back-line Sales Manager in the mining equipment industry.
• Willingness to travel up to 15% domestically and internationally.
• May telecommute from home within the Alachua, FL MSA up to one day per week.

Responsibilities

• Develop a business development plan with internal stakeholders and drive execution within a matrix organization.
• Collaborate with other departments to align on key business development activities and strategic sales cases.
• Stay attuned to customer needs and feedback, ensuring mining and rotary drilling equipment offerings meet market demands by communicating insights to factory operations.
• Coordinate Monthly Operation Reviews with Sales Areas on pipeline management, active sales cases, equipment demand forecasting, profitability analysis and marketing initiatives.
• Deliver business results according to set targets, with a strong focus on maximizing profitability for each sales case.
• Responsible for tender quotations for the sales area in the region.
• Provide sales administration support, including evaluating sales tools, reviewing contracts, and processing customer orders.
• Provide input into Global Framework agreements, regional contract agreements between end customers and the sales offices in the region, including responsibility for the commercial terms, including equipment price and discount levels, payment terms, product specification and delivery for mining and rotary drilling equipment offering.
• Support the S&OP process.
• Consolidate mining and drilling machine forecasts from Sales Areas and, with collaboration across departments, turn them into a production schedule that aligns with inventory and sales targets.
• Act as liaison between frontline teams and factory production to manage order specifications, changes, priorities, and deviations to ensure quoted profitability.
• Support frontline sales capability development through coaching on Sandvik Rotary drill and mining products and customer applications.
• Ensure compliance with Environment, Health & Safety standards and promote a culture of Zero Harm.

Skills

Experience as Global Category Manager

Sales support leadership

Travel willingness

Education

Bachelor’s degree in Business Administration, Mining, Mechanical or Agricultural Engineering

Job description

Area Manager, Sales Support (Job Code R0093951)

Sandvik Mining and Construction USA, LLC is looking for an Area Manager, Sales Support (Job Code R0093951) in Alachua, Florida.

Your performance areas:

The Area Manager, Sales Support serves as a critical link between factory operations and frontline sales for mining and rotary drilling products and equipment, providing strategic and hands‑on support to ensure successful execution of business development plans and customer commitments.

Key responsibilities include:

• Develop a business development plan with internal stakeholders and drive execution within a matrix organization.
• Collaborate with other departments to align on key business development activities and strategic sales cases.
• Stay attuned to customer needs and feedback, ensuring mining and rotary drilling equipment offerings meet market demands by communicating insights to factory operations.
• Coordinate Monthly Operation Reviews with Sales Areas on pipeline management, active sales cases, equipment demand forecasting, profitability analysis and marketing initiatives.
• Deliver business results according to set targets, with a strong focus on maximizing profitability for each sales case.
• Responsible for tender quotations for the sales area in the region.
• Provide sales administration support, including evaluating sales tools, reviewing contracts, and processing customer orders.
• Provide input into Global Framework agreements, regional contract agreements between end customers and the sales offices in the region, including responsibility for the commercial terms, including equipment price and discount levels, payment terms, product specification and delivery for mining and rotary drilling equipment offering.
• Support the Sales & Operations Planning (S&OP) process.
• Consolidate mining and drilling machine forecasts from Sales Areas and, with collaboration across departments, turn them into a production schedule that aligns with inventory and sales targets.
• Act as liaison between frontline teams and factory production to manage order specifications, changes, priorities, and deviations to ensure quoted profitability.
• Support frontline sales capability development through coaching on Sandvik Rotary drill and mining products and customer applications.
• Ensure compliance with Environment, Health & Safety standards and promote a culture of Zero Harm.

Your profile:

• Bachelor’s degree in Business Administration, Mining, Mechanical or Agricultural Engineering and three (3) years of experience as Global Category Manager Service, Sales Support Manager or Back‑line Sales Manager in the mining equipment industry.
• The three (3) years of experience must have included functional management and support to frontline sales on key business development activities and strategic sales cases, including the development of commercial proposals and value‑selling, for heavy duty surface mining equipment.
• Up to 15% domestic and international travel required. May telecommute from home in the Alachua, FL MSA up to one day per week.

Work Location

13500 NW County Road 235
Alachua, Florida 32615
May telecommute from home within the Alachua, FL MSA up to one day per week.

Benefits

Sandvik offers a comprehensive total compensation package including a competitive benefits package of life, health, dental, and disability insurance, paid time off, paid holidays, employee wellness and recreational discounts, tuition reimbursement and a generous 401(k)-retirement savings plan. In addition, we provide opportunities for professional development and training, as well as opportunities for career advancement.

Sandvik is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact Human Resources at [e-mail]. Sandvik also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law. Sandvik is a veteran-friendly company.