Area Manager: Multi-Store Retail Leadership

Bridgestone Americas; Mesquite Valley (CA); On-site; USD 93,000 - 159,000; Full time

Job summary

Bridgestone Retail Operations (BSRO) in the United States seeks an Area Manager to lead store operations across a regional group, ensuring customer-centric service and strong P&L performance.

You will mentor Store Managers, implement company initiatives, monitor KPIs, and drive growth within a dynamic retail environment. This role requires strategic vision, hands-on leadership, and a commitment to safety and compliance, with a focus on elevating the customer experience.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager

Job description

Bridgestone Retail Operations (BSRO) in the United States seeks an Area Manager to lead store operations across a regional group, ensuring customer-centric service and strong P&L performance.

You will mentor Store Managers, implement company initiatives, monitor KPIs, and drive growth within a dynamic retail environment. This role requires strategic vision, hands-on leadership, and a commitment to safety and compliance, with a focus on elevating the customer experience.