Regional Retail Operations Leader

Socket.dev; Mesquite (TX); On-site; USD 93,000 - 159,000; Full time

Job summary

Bridgestone Retail Operations (BSRO) in the United States is seeking an Area Manager to lead store operations and compliance across a regional group. You will empower store managers and teams to deliver a customer-centric experience, drive sales, and manage day-to-day P&L performance.

The role requires 8+ years in multi-unit retail, proven P&L experience, willingness to travel, and a valid driver's license; automotive experience is a plus. The pay range is $93,300 to $158,600 annually.

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation
• Minimum 3-5 years oversight of a P&L for a store or area/district
• High school degree or equivalent is required
• BS/BA Degree Strongly preferred or equivalent combination of education and work experience
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates
• Automotive Industry experience preferred but not required
• Resides in assigned Area
• Must have a valid Drivers License
• Must be willing to travel

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high‑performance, customer‑centric culture
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety
• Identify training and development opportunities for teammates
• Set business plan and manage the P&L for assigned Area
• Drive B2B business within the assigned area and train Store Managers on B2B related duties
• Ensure stores within the assigned area are following compliance and safety policies and procedures
• Manage and resolve customer escalations
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll
• Visit each store regularly and attend region meetings as required by the Region Manager
• Engage teammates and improve retention
• Deliver on commitments
• Has a passion for developing others
• Lead and manage stores through change
• Properly recognize teammates for their accomplishments
• Take care of our customers and support the communities we serve

Skills

Store leadership

P&L oversight

Hiring manager experience

Travel willingness

Driver's license

Education

BS/BA Degree

Job description

Bridgestone Retail Operations (BSRO) in the United States is seeking an Area Manager to lead store operations and compliance across a regional group. You will empower store managers and teams to deliver a customer-centric experience, drive sales, and manage day-to-day P&L performance.

The role requires 8+ years in multi-unit retail, proven P&L experience, willingness to travel, and a valid driver's license; automotive experience is a plus. The pay range is $93,300 to $158,600 annually.