Area Manager, Multi-Store Retail Leader

Bridgestone Americas; Catonsville (MD); On-site; USD 93,000 - 159,000; Full time

Benefits offered by this job

Healthcare benefits

401k plan

Paid time off

Job summary

Bridgestone Americas, based in Nashville, TN, is seeking an Area Manager to lead the overall operations and compliance of Bridgestone stores within a defined region. You will guide store managers and teams to deliver outstanding customer experiences and achieve sales and profitability targets.

The role emphasizes developing others, maintaining a customer-centric culture, and partnering with regional and support-center staff to execute strategy while actively visiting stores and managing talent,

Qualifications

• Minimum 8 years combined experience managing a single store or multi-unit retail operation.
• Minimum 3-5 years oversight of a P&L for a store or area/district.
• High school degree or equivalent is required.
• BS/BA Degree strongly preferred or equivalent combination of education and work experience.
• 3-5 years experience as a hiring manager recruiting, hiring and promoting teammates.
• Automotive industry experience preferred but not required.
• Resides in assigned Area.
• Must have a valid Drivers License.
• Must be willing to travel.

Responsibilities

• Oversee the performance of multiple Store Managers and their retail locations.
• Support company initiatives to achieve the Vision 2020 Company strategy and to deliver a high-performance, customer-centric culture.
• Monitor performance goals for each store including customer count/retention, unit sales, CFNA (credit card) applications, telephone conversions and safety.
• Identify training and development opportunities for teammates.
• Set business plan and manage the P&L for assigned Area.
• Drive B2B business within the assigned area and train Store Managers on B2B related duties.
• Ensure stores within the assigned area are following compliance and safety policies and procedures.
• Manage and resolve customer escalations.
• Partner with other region and Store Support Center staff as needed to lead and manage needs of the Area (Human Resources, Finance, Marketing, etc.)
• Closely monitor Talent Acquisition efforts, Labor Demand Forecasting and Payroll.
• Visit each store regularly and attend region meetings as required by the Region Manager.

Skills

Store leadership

Multi-unit retail

P&L management

Team development

Customer experience

Education

BS/BA Degree

High School Diploma

Job description

Bridgestone Americas, based in Nashville, TN, is seeking an Area Manager to lead the overall operations and compliance of Bridgestone stores within a defined region. You will guide store managers and teams to deliver outstanding customer experiences and achieve sales and profitability targets.

The role emphasizes developing others, maintaining a customer-centric culture, and partnering with regional and support-center staff to execute strategy while actively visiting stores and managing talent,