Area Manager – Lead 50–100 Associates in Fast-Paced Ops

Amazon; Lansing (MI); On-site; USD 65,000 - 75,000; Full time

Job summary

Amazon in Michigan is seeking an Area Manager to lead and develop a team of hourly associates in a fast-paced fulfillment environment. You will mentor a team, manage safety, quality, and productivity, and drive results on the shop floor across shifts that can include nights and weekends.

The role emphasizes hands-on leadership, autonomy, and the ability to balance operational priorities while delivering great customer service.

Qualifications

• Currently has, or is in the process of obtaining a bachelor’s or master’s degree.
• Strong communication skills, both verbal and written.
• Currently enrolled in a Bachelor's program for Supply Chain, Business/Management, Engineering or another related field.

Responsibilities

• Support, mentor and motivate 50-100 direct report Amazon Associates.
• Work independently and operate in an autonomous environment.
• Stand/walk during shifts lasting up to 12 hours.
• Willing and able to regularly work shift patterns that include nights, weekends, and/or holidays based on business needs. While shifts vary site to site, most follow a fixed 4-day work week with 3 days off.
• Oversee truck deliveries, handle and sort packages using pallet jacks, operate PIT. equipment (at applicable facilities) and step in as needed.
• Work in an environment where the noise level varies.
• Lift up to 49 pounds and frequently push, pull, squat, bend and reach.
• Climb and descend stairs (when applicable).
• Start of Shift: Set the Tone
• Lead a team huddle to kick off the shift. Huddles are used to align on goals, safety priorities, and key focus areas.
• Confirm your team is in place, positioned for success, and ready to go before operations begin.
• Middle of Shift: Lead from the Floor
• Walk the floor regularly to stay connected to your team, spot issues early, and keep things running smoothly.
• Drive results across safety, quality, and productivity — balancing all three in real time.
• Adjust staffing and resources as volume and priorities shift throughout the day.
• Coach and develop your team members, respond to challenges as they come up, and partner with support teams to remove roadblocks.
• Keep peers and leadership informed on how the shift is tracking and flag risks before they become problems.
• End of Shift: Close Strong
• Do a final walkthrough to make sure your area is clean, organized, and set up for the next team's success.
• Review your shift's performance data and capture what went well and what to improve
• Hand off to the incoming manager with a clear picture of priorities, open items, and next steps.
• Wrap up any remaining administrative tasks so you leave the shift with a clean slate.
• Every shift, you'll see the direct results of your leadership: from the energy of your team to the packages that reach customers' doorsteps. This is where your decisions have real, visible impact.

Skills

Communication skills

Interpersonal skills

Customer service

Education

Bachelor’s or Master’s degree

Job description

Amazon in Michigan is seeking an Area Manager to lead and develop a team of hourly associates in a fast-paced fulfillment environment. You will mentor a team, manage safety, quality, and productivity, and drive results on the shop floor across shifts that can include nights and weekends.

The role emphasizes hands-on leadership, autonomy, and the ability to balance operational priorities while delivering great customer service.