Area Manager JN -102026-182290

Goodwin Recruiting; Washington (District of Columbia); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Paid vacation and holidays

Paid parental leave

Weekly cell phone stipend

Employee Assistance Program

Commuter benefits

ERGs access

Weekly food and beverage credit

Job summary

Goodwin Recruiting in the Washington, DC metro area is seeking an Area Director of Operations to lead a premium café and hospitality concept across multiple locations. You will partner with General Managers to optimize guest experiences, drive revenue, and maintain brand standards.

Ideal candidates bring 3–5+ years of multi-unit leadership in hospitality, a track record of boosting sales and profitability, strong budgeting and KPI skills, and a hands-on, collaborative leadership style willing to

Qualifications

• 3–5+ years of multi-unit restaurant or hospitality leadership experience.
• Experience in both full-service and fast-casual environments preferred.
• Proven track record of driving sales growth, managing P&L, and improving profitability.

Responsibilities

• Oversee daily operations across multiple café locations, ensuring consistent service quality and brand standards.
• Partner with General Managers to analyze financial results, operational KPIs, labor costs, and profitability.
• Develop and implement strategies to drive revenue growth and operational efficiency.
• Coach and mentor General Managers and teams to cultivate leadership and support internal advancement.
• Foster a positive, inclusive workplace culture that promotes employee engagement and retention.
• Maintain exceptional hospitality standards and continuously enhance the guest experience.
• Monitor customer satisfaction and implement initiatives to improve service and loyalty.
• Ensure compliance with all food safety, sanitation, workplace safety, and accessibility regulations.
• Collaborate with cross-functional teams to support business initiatives and operational improvements.

Skills

Multi-unit leadership

P&L management

Budgeting

Financial reporting

Labor management

Coaching General Managers

Travel

Communication

Job description

Area Director of Operations - Washington, DC Metro Area

We are offering an exciting leadership opportunity with a growing premium café and hospitality concept in the Washington, DC market. This role is ideal for an experienced multi-unit operator passionate about delivering exceptional guest experiences, developing strong teams, and driving operational success in a people-focused environment.

Area Director Of Operations Benefits & Compensation

• Competitive compensation with performance-based bonus potential
• Healthcare coverage
• 401(k) plan with company match
• Paid vacation and holidays
• Paid parental leave
• Weekly cell phone stipend
• Employee Assistance Program
• Commuter benefits
• Access to Employee Resource Groups
• Weekly food and beverage credit

Area Director Of Operations Requirements & Qualifications

• 3-5+ years of multi-unit restaurant or hospitality leadership experience, preferably managing 4-7 locations or more
• Experience in both full-service and fast-casual restaurant environments preferred
• Proven track record of driving sales growth, managing P&L, and improving profitability
• Strong skills in labor management, budgeting, financial reporting, and operational KPIs
• Success in coaching and developing General Managers and building effective leadership teams
• Ability to travel regularly within the Washington, DC market
• Excellent communication, organizational, and problem-solving abilities

Area Director Of Operations Preferred Background & Skills

• Experience in premium café, coffee, lifestyle hospitality, or high-volume food and beverage concepts
• Collaborative and hands-on leadership style balancing strategic planning with field execution
• Passion for hospitality, guest engagement, and creating memorable customer experiences

Area Director of Operations Day-to-Day Responsibilities

• Oversee daily operations across multiple café locations, ensuring consistent service quality and brand standards
• Partner with General Managers to analyze financial results, operational KPIs, labor costs, and profitability
• Develop and implement strategies to drive revenue growth and operational efficiency
• Coach and mentor General Managers and teams to cultivate leadership and support internal advancement
• Foster a positive, inclusive workplace culture that promotes employee engagement and retention
• Maintain exceptional hospitality standards and continuously enhance the guest experience
• Monitor customer satisfaction and implement initiatives to improve service and loyalty
• Ensure compliance with all food safety, sanitation, workplace safety, and accessibility regulations
• Collaborate with cross-functional teams to support business initiatives and operational improvements

Join a respected hospitality organization where your leadership will shape the culture and success of multiple locations. If you lead with integrity, inspire teams, and believe in the power of genuine hospitality, we invite you to apply.

$100,000 - $110,000