Area Manager II — Team Leadership for On-Time Delivery

Amazon; Lansing (MI); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC in Michigan is hiring Area Managers to lead a team of hourly colleagues across first, middle, and last mile operations. You will drive safety, quality, attendance, and performance while ensuring on-time delivery to customers.

The role requires mentoring staff, coordinating with safety, engineering, and HR partners, and managing workload through shifts including weekends and nights. Physical demands include lifting up to 49 pounds and standing up to 12 hours.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.
• Work in loud environments and variable temperatures or weather.
• Continuously climb and descend stairs where applicable.

Skills

Employee management

Performance management

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Tools

Lean

Kaizen

Six Sigma

Process improvement

Job description

Amazon.com Services LLC in Michigan is hiring Area Managers to lead a team of hourly colleagues across first, middle, and last mile operations. You will drive safety, quality, attendance, and performance while ensuring on-time delivery to customers.

The role requires mentoring staff, coordinating with safety, engineering, and HR partners, and managing workload through shifts including weekends and nights. Physical demands include lifting up to 49 pounds and standing up to 12 hours.