Area Manager II — Lead Hourly Team & On-Time Delivery

Amazon; Middletown Township (PA); On-site; USD 70,000 - 91,000; Full time

Job summary

Amazon.com Services LLC is seeking an Area Manager in Middletown, PA. You will lead a team of hourly staff, drive safety, quality and delivery performance, and engage employees during shifts to uphold customer expectations.

The role requires 2+ years in people management or equivalent experience, flexibility in scheduling, and willingness to work in varied environments including outdoor loading areas and stairs. This is a full-time on-site position with comprehensive benefits.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Lead a team of hourly workforce and engage them during shifts to maintain safety, quality, attendance and performance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet business objectives.

Skills

People management

Customer service

Communication

Interpersonal skills

Education

Bachelor's degree or equivalent/2+ years Amazon experience

Job description

Amazon.com Services LLC is seeking an Area Manager in Middletown, PA. You will lead a team of hourly staff, drive safety, quality and delivery performance, and engage employees during shifts to uphold customer expectations.

The role requires 2+ years in people management or equivalent experience, flexibility in scheduling, and willingness to work in varied environments including outdoor loading areas and stairs. This is a full-time on-site position with comprehensive benefits.