Area Manager, CXO — Multi-Site Fulfillment & Ops

Amazon; Chandler (AZ); On-site; USD 53,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon in Chandler, AZ is seeking an Area Manager to oversee operations across multiple locations, lead shift leads and associates, and deliver exceptional customer experiences that reflect our customer-obsessed culture. You will drive daily operations, coach teams, monitor metrics, manage escalations, and travel 50-75% between sites while working flexible hours.

The base salary range is 52,800 to 68,200 USD annually with comprehensive benefits including health insurance, 401(k) matching, paid

Qualifications

• Experience in customer-facing leadership roles.
• Experience in problem solving and delivering results.
• Experience working independently with minimal supervision.
• 2+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon experience, or Bachelor's degree from an accredited university.

Responsibilities

• Lead shift leads and associates, overseeing hiring, onboarding, performance, and career growth.
• Drive daily operations by executing SOPs, identifying improvements, implementing solutions, and providing training.
• Foster a customer-focused culture aligned with Amazon’s Leadership Principles.
• Track key metrics, manage performance inputs, and present results in business reviews.
• Oversee multiple sites, prioritize time effectively, and develop strong store leadership.
• Ensure a safe, clean, and secure environment for employees, customers, and packages.
• Handle escalations and guide associates on issue resolution.

Skills

Customer-facing leadership

Problem solving

Independent work

2+ years retail leadership

Education

Bachelor's degree

Job description

Amazon in Chandler, AZ is seeking an Area Manager to oversee operations across multiple locations, lead shift leads and associates, and deliver exceptional customer experiences that reflect our customer-obsessed culture. You will drive daily operations, coach teams, monitor metrics, manage escalations, and travel 50-75% between sites while working flexible hours.

The base salary range is 52,800 to 68,200 USD annually with comprehensive benefits including health insurance, 401(k) matching, paid