Area Manager

clean team; Kentwood (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Training and development

Paid time off

Holiday pay

Mileage reimbursement

Team-focused workplace

Job summary

Clean Team is seeking a reliable Area Manager to oversee commercial cleaning operations in Kentwood and the Greater Grand Rapids area. You will lead field teams, maintain client relationships, and ensure service quality and safety across multiple sites.

In this hands-on leadership role you will recruit, train, and coach staff, adjust schedules, monitor supplies, and resolve daily operational challenges to keep accounts running smoothly. Evening and flexible hours are required.

Qualifications

• Experience in leadership roles within commercial cleaning, hospitality, or facilities.
• Strong verbal and written communication skills with stakeholders.
• Organizational and problem-solving abilities, with attention to safety.
• Dependable, self-directed and able to manage priorities in the field.

Responsibilities

• Lead & Develop Employees: recruit, train, coach, and support team members while fostering accountability.
• Monitor Service Quality: inspect sites, identify improvements, ensure standards.
• Build Customer Relationships: communicate with clients and respond to needs promptly.
• Coordinate Staffing: create/adjust schedules, monitor hours, cover gaps.
• Manage Supplies & Equipment: track inventory and ensure proper products/equipment are available.
• Maintain Safety Standards: promote safe practices and follow safety protocols.
• Support Daily Operations: troubleshoot field issues and keep accounts running smoothly.

Skills

Management

Supervision

Team leadership

Operations

Job description

Location: Kentwood, MI (Serving the Greater Grand Rapids Area)
Position Type: Full-Time | Evening & Flexible Schedule

About the Opportunity

Clean Team is seeking a reliable, motivated, and people-focused Area Manager to oversee commercial cleaning operations throughout Kentwood and the surrounding Grand Rapids area.

This position is ideal for someone who enjoys working in a hands-on leadership role. You’ll be responsible for supporting cleaning teams, maintaining strong client relationships, monitoring service quality, and making sure daily operations run smoothly across multiple customer locations.

If you’re organized, dependable, comfortable leading others, and take pride in delivering excellent service, we’d like to hear from you.

What You’ll Do

The Area Manager will balance field supervision, employee support, customer service, and administrative responsibilities. Key duties include:

Lead & Develop Employees: Recruit, train, coach, and support commercial cleaning team members while helping create a positive and accountable work environment.

Monitor Service Quality: Visit customer locations regularly, perform inspections, identify areas for improvement, and ensure cleaning services meet company and contract standards.

Build Customer Relationships: Communicate with clients and respond to service needs, concerns, and special requests in a timely and professional manner.

Coordinate Staffing: Create and adjust schedules, monitor labor hours, help fill staffing gaps, and provide coverage when needed to keep accounts operating successfully.

Manage Supplies & Equipment: Monitor inventory levels and help ensure teams have the cleaning products, equipment, and resources necessary to perform their work.

Maintain Safety Standards: Promote safe work practices, follow OSHA-related chemical handling requirements, and ensure proper building security and closing procedures are followed.

Support Daily Operations: Troubleshoot issues in the field and work independently to keep multiple accounts running efficiently.

What We’re Looking For

The ideal candidate will have:

Previous experience in management, supervision, team leadership, or operations. Experience in commercial cleaning, hospitality, retail, facilities, or logistics is a plus.

Strong verbal and written communication skills, with the ability to work effectively with employees, customers, and company leadership.

Excellent organizational and problem-solving skills.

A dependable, self-directed approach and the ability to manage priorities while working in the field.

A valid driver’s license, dependable transportation, and a satisfactory driving record, as travel between customer locations is required.

Availability to work evening hours, since many commercial cleaning services are performed outside of traditional business hours.

A commitment to professionalism, accountability, and quality service.

Why Join Clean Team?

We offer a supportive environment where strong performance and leadership can lead to continued growth.

Benefits and Perks Include:

Competitive compensation with opportunities for advancement

Comprehensive training and hands-on leadership development

Paid time off and holiday pay

Company communication tools

Mileage reimbursement for eligible business travel

A collaborative, team-focused workplace

The opportunity to make a direct impact on employees, customers, and daily operations

Join Our Team

If you’re ready to take the next step in your leadership career and play an important role in growing successful commercial cleaning operations in the Kentwood and Greater Grand Rapids area, we encourage you to apply.