Area Experience Leader: Guide 4–6 Retail Offices

H&R Block; Mobile (AL); On-site; USD 90,000 - 150,000; Full time

Job summary

H&R Block seeks an Area Experience Leader to oversee 4–6 offices, ensuring a consultative client experience and strong operational performance. You will coach Tax Professionals and Client Service Professionals, align priorities, and drive business results with hands-on leadership across locations.

Balance strategic oversight with in-office presence, manage staffing, compliance, and daily operations, and build high-performing teams to deliver exceptional client outcomes while growing revenue

Qualifications

• Bachelor’s degree in a related field or equivalent experience.

Responsibilities

• Own consistent delivery of the consultative client experience across 4-6 assigned offices.

Skills

Client-centric mindset

Leadership capability

Change management

Data interpretation

Communication skills

Travel readiness

Scheduling flexibility

People development

Problem solving

Education

Bachelor’s degree or equivalent experience

Job description

H&R Block seeks an Area Experience Leader to oversee 4–6 offices, ensuring a consultative client experience and strong operational performance. You will coach Tax Professionals and Client Service Professionals, align priorities, and drive business results with hands-on leadership across locations.

Balance strategic oversight with in-office presence, manage staffing, compliance, and daily operations, and build high-performing teams to deliver exceptional client outcomes while growing revenue