AREA COORDINATOR – RESIDENCE CENTER

Institute of American Indian Arts; Santa Fe (NM); On-site; USD 40,000 - 55,000; Full time

Job summary

The Institute of American Indian Arts in Santa Fe, NM seeks an Area Coordinator to oversee student housing during evening or night shifts, ensuring safety and compliance with IAIA guidelines. You will supervise residents, address violations, and coordinate with staff to maintain a hazard-free environment.

The role requires a High School Diploma or GED with three years of lead or youth supervision, a clean driving record, and willingness to work flexible hours.

Qualifications

• HS diploma or GED with 3 years lead/youth supervision experience.
• Willing to work evenings/nights and weekends.
• Satisfactory criminal background and driving record.

Responsibilities

• Report for evening or night shift to oversee safety of students and housing areas.
• Ensure student housing compliance with IAIA guidelines and policies.
• Respond to housing violations and take appropriate action.
• Maintain hazard-free living spaces and clean common areas.
• Update housing files and transport individuals as required.
• Identify and document maintenance needs and assist in activities.
• Demonstrate flexibility with shift changes and emergencies.

Skills

Conflict resolution

Crisis management

Communication

Student supervision

Team leadership

Policy compliance

Education

High School Diploma or GED

Job description

Summary of Responsibilities

Under the general direction of the Housing Director, the Area Coordinator is responsible and assigned to work the assigned shift while maintaining a safe, secure, and hazard‑free residential environment for the students, authorized guests, and staff, by complying with departmental and IAIA guidelines, procedures, regulations, and policies. Support the mission of IAIA.

Essential Position Functions

• Report to work on time, for assigned shift (evening or night) to ensure there is security and safety oversight of students and student housing areas.
• Ensure that students living in student housing comply with all Student Housing and IAIA guidelines, procedures, regulations, and/or policies.
• Respond effectively and appropriately to all violations of IAIA policy by residents and take appropriate action.
• Ensure that a hazard‑free environment is maintained for the welfare and safety of the IAIA housing population (students, authorized guests, and staff).
• Ensure that the common areas, kitchens, halls, laundry rooms, and office areas are clean, safe, and secure at all times.
• Maintain and update files relevant to housing students, as assigned and/or required.
• Transport students and/or authorized personnel as required using a company vehicle.
• Identify, document, and submit work orders for necessary maintenance and items that require repair.
• Assist in student activities and events as needed.
• Demonstrate flexibility regarding work hours and be available in case of changes in shift schedule.
• Demonstrate willingness and physical ability to lift/maneuver items (e.g. furniture) so as to assist with cleaning Residence Hall rooms and Family Housing apartments/casitas as needed.
• Demonstrate flexibility to assist with emergencies as needed.
• May be assigned other duties as needed.

Required Experience and Education

An equivalent combination of a High School Diploma or GED and three years of comparable work experience as a team lead and/or youth supervisor. Must be able and available to work the evening or night shift and weekends. PREFERRED: Prior student housing, residential community environment, and/or related work experience. Must have a satisfactory criminal background and driving record.

Required Knowledge, Skills, and Abilities

• Knowledge of and/or background of basic principles and techniques of conflict resolution.
• Must be able and willing to address and resolve conflicts, disagreements, and housing violations in a constructive and professional manner.
• Must be able and willing to handle student misconduct when it does occur; this is a material component of the Area Coordinator position.
• Knowledge of basic counseling skills and crisis management response.
• Ability to communicate clearly and effectively, both verbally and in writing, in order to collect, exchange, and provide information in an accurate and timely manner.
• Must be able to successfully complete assigned duties within the required timeframe.
• Knowledge of appropriate campus resources.
• Must be able to interact with students, approved guests, staff, and faculty in an appropriate and respectful manner.
• Ability to interact and successfully work with college students as related to job duties.
• Must have a clean driving record in order to be bondable to drive a government vehicle.
• Willingness to understand and demonstrate respect and sensitivity to American Indian Cultures and Alaskan Native Cultures is essential.
• Confidentiality.
• Non‑fraternization with students.
• Follows directives.
• Exhibit ability to adapt to changing work environment.
• Treat others at all times with dignity and respect.
• Exhibit honesty and integrity at all times.
• Engage in proactive problem solving.
• Complete job duties as required.
• Refrain from engaging in inappropriate discussions.
• Attend and participate in meetings as required.
• Comply with all IAIA policies, procedures, practices, and guidelines.
• Ability to take direction and complete job duties in a timely manner.
• Demonstrate a courteous and professional presence and appearance at all times.
• Ability to work with minimum supervision, begin projects and complete projects independently in a timely manner, and initiate and complete projects as needed.
• Must have a current and valid drivers’ license in order to be bondable to drive an IAIA vehicle.
• Ability to complete other duties as assigned.

Working Conditions

• Ability to sit, stand, and/or walk for extended periods of time.
• Ability to use a computer workstation.
• Ability to read and interpret basic to complex data, information, guidelines, procedures, etc. related to student housing policies and procedures.
• Ability to move and/or maneuver items weighing up to 30 lbs.
• Performance evaluation will include assessment of performance results as described herein.
• Management has the right to revise this job description at any time, with or without notice.
• The job description is not a contract for employment.
• Occasional use of company vehicle.
• This job description does not list all the duties of the job.