Area Coordinator

McKendree University; Lebanon (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

McKendree University is seeking an Area Coordinator for Residence Life. This full-time, live-in role oversees 12–15 student staff and a residential area of about 400 students, ensuring safe housing, strong engagement, and responsive crisis support.

The position requires a Bachelor’s degree and two years of housing administration experience, with opportunities to supervise, train staff, and collaborate with campus partners. Typical hours are 8am–5pm, with some evenings/weekends.

Qualifications

• Bachelor’s degree in a related field.
• Two years of housing administration experience.

Responsibilities

• Supervise 12–15 student staff across a residential area housing approximately 400 students.
• Oversee daily building operations, including room condition reporting, check-ins/check-outs, key and roster accuracy, roommate agreements, and facilities reporting.
• Maintain effective communication with the Physical Plant and assist with damage billing and repair processes.
• Promote student engagement through collaboration with campus partners and implementation of the residence life programming model.
• Respond to student concerns, mediate conflicts, and support crisis response with a risk management mindset.
• Support the recruitment, selection, training, and evaluation of Residence Life staff.
• May assist with or lead Summer Housing or Summer Camp operations.
• Serve on an on-campus duty rotation.
• Collaborate with Public Safety and community partners to ensure a safe living environment.
• Serve as a campus resource and referral agent for students.
• Perform other duties as assigned.

Skills

Leadership

Communication

Interpersonal skills

Mentoring staff

Organizational skills

Problem-solving

Conflict resolution

Crisis response

Technological competence

Education

Bachelor's degree in related field

Tools

Maxient

The Housing Director

Microsoft Office

Job description

Position Summary:

The Area Coordinator for Residence Life is a full-time, live-in professional staff member of a dynamic department committed to committed to fostering a developmentally welcoming, supportive, and engaging environment that encourages student well-being, self-responsibility, and mutual respect.

Key Responsibilities:

The following duties are customary for this position but are not to be construed as all-inclusive. Duties may be added, deleted, and assigned based on supervisor discretion and institutional needs. The Area Coordinator will assume responsibility for the following areas in consultation with the Assistant Directors of Residence Life:

• Supervise 12–15 student staff across a residential area housing approximately 400 students.
• Oversee daily building operations, including room condition reporting, check-ins/check-outs, key and roster accuracy, roommate agreements, and facilities reporting.
• Maintain effective communication with the Physical Plant and assist with damage billing and repair processes.
• Promote student engagement through collaboration with campus partners and implementation of the residence life programming model.
• Respond to student concerns, mediate conflicts, and support crisis response with a risk management mindset.
• Support the recruitment, selection, training, and evaluation of Residence Life staff.
• May assist with or lead Summer Housing or Summer Camp operations.
• Serve on an on-campus duty rotation.
• Collaborate with Public Safety and community partners to ensure a safe living environment.
• Serve as a campus resource and referral agent for students.
• Perform other duties as assigned.

Required Qualifications:

• Bachelor’s degree in a related field
• Two years of housing administration experience

Required Knowledge, Skills and Abilities:

• Strong leadership, communication, and interpersonal skills
• Ability to supervise and mentor students and staff from a variety of backgrounds and experiences
• Demonstrated organizational, administrative, and problem-solving abilities
• Commitment to inclusive excellence and student development
• Proficiency in conflict resolution, crisis response, and policy enforcement
• Technological competence

Preferred Qualifications:

• Master’s degree in Student Affairs, Higher Education, or related field
• Experience with Maxient, The Housing Director, Microsoft Office, and similar systems
• Knowledge of student development theory and community engagement practices
• Experience with supervision, staff training, and leadership development
• Valid driver’s license (or willingness to obtain within 60 days of employment)
• Bilingual abilities

Generally, 8am to 5pm, Monday through Friday, but must be available to work some evenings and weekends. Ability to lift and carryup to 50 pounds comfortably and walk across campus. Work will primarily be done in an office setting however; some work in the elements may be required. In the event of emergency, you must be able to report to work within a 30-minute response time, as needed.