Area Coordinator

The Chronicle Of Higher Education, Inc.; City of Cortland (NY); On-site; USD 47,034 - 57,487; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid family leave

Tuition reimbursement

Professional development opportunities

Job summary

The Chronicle Of Higher Education, Inc. invites applications for the Area Coordinator position, a live-in role responsible for the administration of multiple residential areas. This includes fostering a supportive environment and supervising staff to ensure the well-being of students. The successful candidate will engage in community development activities, oversee hall management, and respond to emergencies.

With a starting salary of $52,261, this role also offers valuable benefits and opportunities for personal and professional growth within the educational sector.

Qualifications

• Bachelor's degree is required.
• Experience in Residence Life is essential.
• Ability to live on-campus is mandatory.

Responsibilities

• Foster a welcoming and inclusive environment.
• Handle student behavior and community standards.
• Supervise Resident Assistants and support their development.

Skills

Problem-solving

Verbal communication

Written communication

Flexibility and adaptability

Organizational skills

Education

Bachelor’s degree

Master’s degree in Higher Education Administration

Tools

University policy interpretation

Job description

Position Summary

The Residence Life and Housing Office invites applications for current and anticipated Area Coordinator (AC) job openings. The AC is a live‑in position responsible for the administration of a residential community of multiple residential areas (either two buildings or two buildings plus one leadership house). Area Coordinators foster a welcoming and inclusive environment in the residence halls. They support the retention of residential students, staff supervision, assessment, student conduct, referrals, programming, emergency management and general building administration. Starting salary: $52,261.

Major Responsibilities

Community Development

• Build, maintain, and foster caring relationships in support of the mission of the University and Residence Life and Housing.


• Address student behavior through informal conversations, mediate roommate conflicts, hold programming, and engage in community initiatives to promote civility and community responsibility.


• Respond to issues of bias, discrimination, and sexual harassment and assault within the residential population by listening, showing empathy, completing various reports, and referring to the appropriate resources.


• Hold low‑level student conduct meetings to address community standards and support student development.


• Display a professional attitude and model professional behavior.


• Provide students with one‑on‑one advice and support to help them deal with campus‑related or interpersonal, social, and developmental issues. May utilize active listening and problem‑solving skills as well as make referrals to appropriate resources such as counseling, career services, advising and transition.


• Utilize program curriculums to facilitate hall and campus programs. Purchase program materials, promote and attend programs and submit requisite documentation at the conclusion of the programs.

Administration of Residence Halls

• Maintain furniture and key inventories.


• Track occupancy and process room changes.


• Complete hall and room damage reports and maintenance requests.


• Maintain a balanced budget for programming.


• Maintain accurate, up‑to‑date files and records.


• Coordinate hall openings and closings by creating schedules, inspecting rooms, and providing information.


• Maintain safety and security of halls by coordinating health and safety inspections, submitting work orders, etc.


• During the summer and/or times of construction, or when an assigned building is offline, the Area Coordinator will be assigned to a special project that addresses a need in lieu of performing the day‑to‑day responsibilities for that building.


• Procure items for programming using University purchasing regulations.

Supervision

• Supervise RA staff of approximately 10‑20 RAs by holding weekly staff meetings, and bi‑weekly one‑on‑one meetings.


• Create and maintain staff schedules, provide feedback, and evaluate performance.


• Attend weekly Residence Life and Housing staff meetings.


• Attend individual meetings with supervisor.

Training and Service

• Assist with leadership, development, creation and presentation of departmental staff and student training.


• Provide continuous in‑staff and ongoing training to RAs, such as policy and protocol refreshers, incident report writing, etc.


• Participate in training and professional development opportunities.


• Participate in departmental committee work as assigned.

Emergency On‑Duty Responsibilities

• Participate in a weekly on‑duty schedule among professional staff members by carrying a university provided cell phone (roughly resulting in 3‑4 weeks of being on‑duty per semester and over the summer).


• When on‑duty, provide 24‑hour availability and response to campus which may include clarifying and reinforcing policy with student staff, supporting and referring students in mental and medical crisis, performing lock‑outs, assisting University Police with their interactions with students, and maintaining a duty log.


• Serve as first‑line member of professional response team for student illness, accident, or crisis management.


• Interpret and utilize University policy and protocol, using sound judgement to make clear and critical decisions.

Functional and Supervisory Relationships

The position reports to an Assistant or Associate Director of Residence Life and Housing, supervises student staff (10‑20 Resident Assistants), and works closely with all members of Residence Life and Housing and with various staff across the campus.

Required Qualifications

• Bachelor’s degree


• Residence Life experience


• Ability to live in the provided on‑campus apartment for the duration of employment of the AC position


• Must be available to work various evening, overnight, weekend, and occasional holidays and respond to emergency situations that may occur on the main campus and West Campus Apartment area located approximately two miles from the main campus

Preferred Qualifications

• Master’s degree in Higher Education Administration or related field


• One year of post‑baccalaureate residence life or higher education experience


• Evidence of training in diversity, equity, inclusion, belonging and/or cultural competency


• Experience working with a diverse student population


• Reliable transportation and/or valid Driver’s License

Knowledge, Skills & Abilities

• Ability to work independently and as part of a team


• Effective problem‑solving and reasoning skills


• Demonstrated written and verbal communication skills


• Ability to be flexible and adapt to change


• Demonstrated self‑initiative


• Strong organizational and detail orientation skills

Benefits

• Predictable salary progressions and many opportunities for permanency


• Health, dental, and vision insurance; various retirement program options; paid family leave and/or parental leaves; flexible spending and dependent care accounts; long‑term disability and tuition reimbursement


• Work‑life balance and well‑being support, including a free Student Life Center for employees (membership options for families)


• Professional development opportunities through training, continuing education programs, tuition reimbursement, and conference travel, based on funding


• Access to arts, entertainment, outdoor recreation and other regional amenities in Cortland County and surrounding areas

EEO Statement

The State University of New York at Cortland is an affirmative action / equal employment opportunity / Americans with Disabilities Act employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.