Area Coordinator

SUNY Cortland

City of Cortland (NY)

On-site

USD 47,034 - 57,487

Full time

14 days+

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Benefits offered by this job

Health insurance

Tuition reimbursement

Flexible spending accounts

Paid family leave

Job summary

SUNY Cortland is hiring an Area Coordinator to manage a residential community, supervise 10–20 RAs, and ensure safe, supportive living environments. The role requires residing in an on-campus apartment and supporting student development through programming and policy enforcement.

The position emphasizes professional development, departmental collaboration, and emergency response. Candidates should have strong communication, organizational, and problem-solving skills and be available for varied

Qualifications

Residence Life experience is required.
Must be able to live in the on-campus apartment for the duration of employment.
Availability for evening, overnight, weekend, and holiday work.

Responsibilities

Build, maintain, and foster caring relationships supporting the Residence Life mission.
Address student behavior through conversations, mediate conflicts, and run programs.
Respond to bias, discrimination and harassment, refer to resources.
Supervise Resident Assistants and coordinate staff schedules.
Assist with leadership development and staff training.

Skills

Residence Life experience

Live in on-campus apartment

Organizational skills

Problem solving

Communication skills

Teamwork

Driver's license

Education

Master’s degree in Higher Education Administration or related field

One year of post-baccalaureate residence life or higher education experience

Job description

Starting salary rates are based on multiples factors which may include the position’s major responsibilities, the applicant’s background including education, work experience, and key competencies, the university’s strategic priorities, internal peer equity and external market analyses, applicable federal, state, and local laws and negotiated labor contracts.

Position Effort

Position Effort Full-Time

If Part-Time, enter FTE:

Is this a temporary position?

Is this a temporary position? No

If Temporary, enter End Date:

Position Summary

The Residence Life and Housing Office invites applications for current and anticipated Area Coordinator job openings. The area coordinator (AC) is a live-in position responsible for the administration of a residential community of multiple residential areas (either two buildings or two buildings plus one leadership house). Area Coordinators foster a welcoming and inclusive environment in the residence halls. Area Coordinators support the retention of residential students, staff supervision, assessment, student conduct, referrals, programming, emergency management and general building administration.

Starting Salary: $52,261Watch to learn more about careers at SUNY Cortland: https://vimeo.com/1038936490

What makes SUNY Cortland a great place to work?

Our positions provide predictable salary progressions, and many offer permanency.

Generous benefits include health, dental, and vision insurance, various retirement program options, paid family leave and/or parental leaves, flexible spending and dependent care accounts, long term disability and tuition reimbursement.

SUNY Cortland prioritizes work-life balance and well-being in all forms. The university’s state-of-the-art Student Life Center is free for employees to use, with membership options for families. Alternate work schedules are available with a supervisor’s approval.

Professional development opportunities exist through training, continuing education programs, tuition reimbursement and conference travel, based on funding.

Cortland County and surrounding areas offer easy access to arts, entertainment, outdoor recreation and much more. Experience Cortland dives deep into the region’s offerings

Major Responsibilities

Community Development

Build, maintain, and foster caring relationships in support of the mission of the University and Residence Life and Housing.
Address student behavior through informal conversations, mediate roommate conflicts, hold programming, and engage in community initiatives to promote civility and community responsibility.
Respond to issues of bias, discrimination, and sexual harassment and assault within the residential population by listening, showing empathy, completing various reports, and referring to the appropriate resources.
Hold low-level student conduct meetings to address community standards and support student development.
Display a professional attitude and model professional behavior.
Provide students with one on one advice and support to help them deal with campus-related or interpersonal, social, and developmental issues. May utilize active listening and problem-solving skills as well as make referrals to appropriate resources such as counseling, career services, advising and transition.
Utilize program curriculums to facilitate hall and campus programs. Purchase program materials, promote and attend programs and submit requisite documentation at the conclusion of the programs.

Administration of Residence Halls

Maintain furniture and key inventories.
Track occupancy and process room changes.
Complete hall and room damage reports and maintenance requests.
Maintain a balanced budget for programming.
Maintain accurate, up-to-date files and records.
Coordinate hall openings and closings by creating schedules, inspecting rooms, and providing information.
Maintain safety and security of halls by coordinating health and safety inspections, submitting work orders, etc.
During the summer and/or times of construction, or when an assigned building is off-line, the Area Coordinator will be assigned to a special project that addresses a need in lieu of performing the day-to-day responsibilities for that building.
Procure items for programming using University purchasing regulations.

Supervision

Supervise RA staff of approximately 10-20 RAs by holding weekly staff meetings, and bi-weekly one on one meetings.
Create and maintain staff schedules, provide feedback, and evaluate performance.
Attend weekly Residence Life and Housing staff meetings.
Attend individual meetings with supervisor.

Training/Service

Assist with leadership, development, creation and presentation of departmental staff and student training.
Provide continuous in-staff and ongoing training to RAs, such as policy and protocol refreshers, incident report writing, etc.
Participate in training and professional development opportunities.
Participate in departmental committee work as assigned.

Emergency On-Duty Responsibilities

Participate in a weekly on-duty schedule among professional staff members by carrying a university provided cell phone, (roughly resulting in 3-4 weeks of being on-duty per semester and over the summer).
When on-duty, provide 24-hour availability and response to campus which may include clarifying and reinforcing policy with student staff, supporting and referring students in mental and medical crisis, performing lock-outs, assisting University Police with their interactions with students, and maintaining a duty log.
Serve as first-line member of professional response team for student illness, accident, or crisis management.
Interpret and utilize University policy and protocol, using sound judgement to make clear and critical decisions.

Functional and Supervisory Relationships

The position reports to an Assistant or Associate Director of Residence Life and Housing, supervises student staff (10-20 Resident Assistants), and works closely with all members of Residence Life and Housing and with various staff across the campus.

Required Qualifications

Residence Life experience
Ability to live in the provided on-campus apartment for the duration of employment of the AC position
Must be available to work various evening, overnight, weekend, and occasional holidays and respond to emergency situations that may occur on the main campus and West Campus Apartment area located approximately two miles from the main campus

Preferred Qualifications

Master’s degree in Higher Education Administration or related field
One year of post-baccalaureate residence life or higher education experience
Evidence of training in diversity, equity, inclusion, belonging and/or cultural competency
Experience working with a diverse student population
Reliable transportation and/or valid Driver’s License

Knowledge, Skills & Abilities

Ability to work independently and as part of a team
Effective problem-solving and reasoning skills
Demonstrated written and verbal communication skills
Ability to be flexible and adapt to change
Demonstrated self-initiative
Strong organizational and detail orientation skills

About the University

A top public university of approximately 6,600 students located in the geographic center of New York State, SUNY Cortland provides accessible, affordable education to students from across the U.S. body. One of 13 comprehensive universities in the State University of New York system, SUNY Cortland prides itself on its rigorous undergraduate and graduate programs in the liberal arts, sciences, education, and professional studies. For more than 150 years, SUNY Cortland has provided unmistakable value for students seeking a well-rounded academic, athletic, and social experience. The University ranks among the top campuses in the nation on Money magazine’s “Best Colleges for Your Money List,” fields a powerhouse Division III athletics program and boasts an impressive network of alumni making a difference in education, business, government, fitness, medicine and many other fields.

EEO Statement

The State University of New York at Cortland is an Affirmative Action/Equal Employment Opportunity/Americans with Disabilities Act (AA/ EEO / ADA ) employer. The university actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the university.

Required fields are indicated with an asterisk (*)

Ability to live in the provided on-campus apartment for the duration of employment of the AC position.
Available to work various evening, overnight, weekend, and occasional holidays and respond to emergency situations that may occur on the main campus and West Campus Apartment area located approximately two miles from the main campus.

Documents Needed to Apply

Required Documents