Area Coach, Multi-Unit QSR Growth Leader

YMCA of Greater Cincinnati; Cincinnati (OH); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly auto allowance

Phone allowance

Awards trip

Area Coach Conference access

Job summary

KBP Brands is seeking an Area Coach to oversee 5–10 QSR restaurants, drive EBITDAR results, and uphold customer satisfaction across its growing network. Strong leadership and hands-on coaching for Managing Partners, Co-Managers, and Shift Supervisors are essential to our performance culture.

The role emphasizes staffing optimization, ER needs handling, and training alignment with national initiatives, with a pathway through operations training and mentoring.

Qualifications

• Minimum 1 year, preferred 3–5 years of successful multi-unit operational management experience in the Quick Service Restaurant industry, including Profit and Loss responsibility.
• Proven ability in selecting, coaching, and developing managerial employees.
• Valid driver's license.

Responsibilities

• Collaborate with Managing Partners to meet or exceed budgeted EBITDAR, identifying growth opportunities and ensuring operational procedures are followed.
• Effectively utilize selection tools to maintain optimal staffing levels, proactively addressing Employee Relations (ER) needs.
• Implement weekly and period goals, recognizing and rewarding team achievements.
• Foster a culture of continuous improvement, ensuring outstanding customer service through proper execution of initiatives.
• Coach and train Managing Partners, Co-Managers, and Shift Supervisors, supporting national training initiatives and new employee orientation processes.
• Share Best Demonstrated Practices and contribute to a collaborative team environment.

Skills

Multi-unit management

P&L responsibility

Staff coaching

Driver's license

Education

High School / GED

College degree preferred

Job description

KBP Brands is seeking an Area Coach to oversee 5–10 QSR restaurants, drive EBITDAR results, and uphold customer satisfaction across its growing network. Strong leadership and hands-on coaching for Managing Partners, Co-Managers, and Shift Supervisors are essential to our performance culture.

The role emphasizes staffing optimization, ER needs handling, and training alignment with national initiatives, with a pathway through operations training and mentoring.