Area Coach

Taco Bell Corp.; Salem (OR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Bonus plan

Medical benefits

Dental benefits

Paid time off

Auto allowance

Tech allowance

Employee discounts

Foundation support

Free food

Job summary

Taco Bell Corp. is seeking an Area Coach to lead 4–7 franchise locations, driving growth across restaurants with combined sales of about $10–12M+. You will empower Restaurant Managers through training, coaching, and measurement of performance to raise standards.

You’ll set ambitious goals, optimize operations, mentor unit leaders, and ensure safety and customer excellence. The role requires hands-on leadership in a Fortune 500 environment with a focus on people, process, and profit.

Qualifications

• 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.
• Proven track record in selecting, coaching, and developing managerial employees.
• Proficient in business math, accounting, and analytical/decision-making skills.
• Strong communication, interpersonal, and conflict resolution skills.
• Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
• Exceptional team-building abilities.
• Flexibility to work varied hours and spend at least 30 hours a week in restaurants.

Responsibilities

• Lead and support Restaurant General Managers to maximize customer satisfaction, sales, and profit targets.
• Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce procedures.
• Coach and train managers, support national training initiatives, and oversee new employee orientation.
• Maintain staffing levels and participate in hiring decisions based on sales trends.
• Uphold OSHA and health and safety codes and company safety policies.
• Drive recognition and motivation across the market.
• Address Employee Relations issues proactively, providing assistance as needed.
• Resolve R&M issues and coordinate with R&M partners.

Skills

Operational leadership

People development

Business analytics

Communication

Flexibility

Education

Bachelor's degree

Job description

About the Job:

As an Area Coach, you'll be at the helm of 4-7 dynamic franchisee locations, driving success across restaurants with total sales averaging $10-$12M+. You'll lead the charge in operational excellence, empowering and supporting Restaurant Managers through impactful training and coaching. Your role involves setting ambitious goals, tackling challenges head-on, and enhancing processes to set new standards for our brand. With a strong focus on people, you'll inspire and motivate Unit Level Management and their teams, ensuring recognition and mentorship are key parts of your leadership approach.

The Day-to-Day:

• Lead and support Restaurant General Managers to ensure customer satisfaction, achieve sales goals, and meet profit targets.
• Work with managers to reach flow-thru objectives, use reports to spot opportunities, and enforce operational procedures.
• Coach and train managers at all levels, support national training initiatives, and oversee new employee orientation.
• Maintain and optimize management staffing levels, anticipate staffing needs based on sales/seasonal trends and participate in hiring and firing decisions.
• Uphold the highest standards of OSHA, health and safety codes, and company safety policies.
• Drive recognition and motivation across the market.
• Address Employee Relations (ER) issues proactively, providing assistance as needed.
• Resolve chronic Repair & Maintenance (R&M) issues, identify trends, and work with R&M Business Partners.

Is This You?

• 3-5 years of high-sales volume operational management experience in a Fortune 500 environment; 4-year degree preferred.
• Proven track record in selecting, coaching, and developing managerial employees.
• Proficient in business math, accounting, and analytical/decision-making skills.
• Strong communication, interpersonal, and conflict resolution skills.
• Demonstrated ability to enhance customer satisfaction, financial performance, and employee satisfaction.
• Exceptional team-building abilities.
• Flexibility to work varied hours and spend at least 30 hours a week in restaurants.

Internal Promotion Qualifications

• Current Taco Bell employee with success in high sales volume, or equivalent ops management experience in Fortune 500 environments
• Consistent avg. supreme score A & B
• No underperforming stores (Supreme score C or F)
• Evidence of successful coverage of area while ACs are on leave
• Served as a mentor to potential and new RGMs
• Successful or higher mid and year end performance appraisal ratings for minimum two cycles

Work-Hard, Play-Hard:

• Competitive starting salary with bonus plan
• Comprehensive medical and dental benefits
• 4 weeks of PTO per year
• Auto and Technology Allowances
• Discounts for life's adventures (ex: theme parks, wireless plans, etc.)
• Opportunities to support the Taco Bell Foundation's educational initiatives and programs.
• Discounts, free food, swag and... honestly, too many good benefits to name