Area Administrative Manager

Crystal Clean; Madison (WI); On-site; USD 80,000 - 105,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Wellness Program

Flexible Spending Accounts

Life Insurance

Long-Term Disability

Employee Assistance Program

Tuition Reimbursement

Job summary

Crystal Clean seeks an Area Administrative Manager to oversee clerical and administrative operations across its regional offices in Madison, WI. The role implements policies and procedures and ensures staff adherence to deadlines and standards.

The position requires a high school diploma or GED with 4+ years in administrative or customer-facing roles, strong problem-solving, and meticulous attention to detail; MS Office proficiency is essential.

Qualifications

• 4+ years of experience in an administrative or customer-facing role
• Proficient in resolving problems and maintaining accuracy
• Strong attention to detail and organization

Responsibilities

• Directs the work of office employees within the region to ensure compliance with laws, policies and deadlines.
• Organizes and manages recordkeeping for inventory, personnel, contracts, supplies and other data.
• Compiles reports for management and external agencies when requested.
• Verifies accuracy of staff payroll records and related data.
• Collaborates with Human Resources to recruit, interview and hire employees; coordinate onboarding and training.
• Train employees and arrange ongoing training as needed.
• Monitor and evaluate employee performance and provide coaching.
• Create work schedules and assignments based on budgets and workloads.
• Respond to emails promptly and escalate complex conversations as needed.

Skills

Problem-resolution

Attention to detail

MS Office

Education

High School Diploma/GED

Tools

MS Office Suite

Job description

The Area Administrative Manager is responsible for managing the routine clerical and administrative operations of each office within the company region. This position may also devise and implement policies and procedures for the office staff for each office in the region of responsibility.

Essential Functions

• Directs the work of office employees within the region to ensure adherence to all laws, regulations, policies, procedures, standards, and deadlines. Suggest updates to these items when necessary to resolve issues or potential issues.
• Organizes and manages a recordkeeping system regarding inventory, personnel, customer contracts, supplies and other relevant information.
• Compiles and presents reports to management, governmental agencies, and others when requested.
• Verifies the accuracy of records pertaining to staff activities, such as payroll.
• Collaborates with Human Resources to recruit, interview, and hire employees. Coordinate new hire orientation and training.
• Properly train all employees and arrange for updated training to be provided when necessary.
• Monitors and evaluates employee job performance. Provide coaching when necessary.
• Generates work schedules, deadlines, and assignments for employees according to budgets and workloads.
• Responds to emails in a timely and professional manner, referring to more complex conversations to the appropriate individuals when applicable.
• Other reasonable directives, responsibilities and activities may change or be assigned at any time with or without notice.

Education & Essential Qualifications

• High School Diploma/GED and at least 4 years of experience in an administrative or customer-facing role
• Experience providing effective problem-resolution
• Experience paying close attention to detail

Proficiency with MS Office Suite software

The anticipated hourly range for this position is $80,000.00 - $105.000.00 annually and includes benefits such as the following:

• Health, Dental and Vision insurance
• Wellness Program
• Flexible Spending Accounts
• Life Insurance
• Long-Term Disability
• Employee Assistance Program
• Tuition Reimbursement