Are you Bilingual in English and Spanish

VOLY.org; Dallas (TX); Remote; USD 35,000 - 45,000; Full time

Job summary

A nonprofit organization in South Dallas seeks virtual MDC Hotline team members to engage with guests via video conference, assess their needs, and connect them to vital resources. This role fosters digital inclusion and empowers underserved communities.

Qualifications

• Proficient computer skills with Office 365.
• Typing speed of 35 WPM or above.

Responsibilities

• Conduct virtual 1:1 outreach with guests.
• Connect individuals to resources related to employment and education.

Skills

Bilingual

Calm demeanor

Tools

Office 365

Job description

Are you Bilingual in English and Spanish?

We are looking for virtual MDC Hotline team members. You would engage with our guests via video conference, assess their needs, and connect them to empowering resources.

Who We Are:

The CARDBoard Project is a nonprofit 501(c)3 organization dedicated to bridging the digital gap within underserved communities of South Dallas. Technology is essential for all aspects of life; however, many lack access, which hampers education, healthcare, and economic growth. We address this issue by providing physical access to technology, working to eradicate 'desert' Wi-Fi zones, and connecting individuals to opportunities and resources.

Responsibilities:

• Conduct virtual 1:1 outreach with guests impacted by digital division
• Connect individuals to resources related to employment, education, essentials, and more

Requirements:

• Proficient computer skills and experience with Office 365 and related apps
• Typing speed of 35 WPM or above
• Calm and even-tempered demeanor

Impact:

Help bridge the digital divide by connecting individuals to technology, opportunities, and resources, fostering a sense of possibility amid pandemic-related challenges.