Are you Bilingual in English and Spanish

VOLY.org; Dallas (TX); Remote; USD 35,000 - 45,000; Full time

Job summary

A nonprofit organization in South Dallas is seeking virtual MDC Hotline team members to engage with guests via video conference. The role involves assessing needs and connecting individuals to essential resources, addressing the digital gap in underserved communities.

Qualifications

• Typing speed of 35 WPM or higher required.

Responsibilities

• Conduct virtual 1:1 outreach with guests impacted by digital division.
• Connect individuals to resources such as employment, education, essentials.

Skills

Proficient computer skills

Calm demeanor

Tools

Office 365

Job description

Are you Bilingual in English and Spanish?

We are looking for virtual MDC Hotline team members. You would engage with our guests via video conference, assess their needs, and connect them to empowering resources.

The CARDBoard Project is a nonprofit 501(c)3 organization whose main objective is to bridge the digital gap within the underserved communities of South Dallas. Technology is essential to all means of living; for many, this essential is grossly limited. These limitations actively hinder education, healthcare, and overall economic growth within underserved communities. Here, we address this pertinent issue on many levels, including providing physical access to essential technology, working to eradicate "desert" Wi-Fi zones, and connecting guests to opportunities and resources through one-on-one engagement. We consistently advance our cause.

Who We Are Looking For:

We are seeking virtual MDC Hotline team members who will engage with our guests via video conference, assess their needs, and connect them to empowering resources.

Responsibilities:

• Conduct virtual 1:1 outreach with guests impacted by digital division
• Connect individuals to resources such as employment, education, essentials, and more

Requirements:

• Proficient computer skills and experience with Office 365 and related apps
• A typing speed of 35 WPM or higher
• Calm, even-tempered demeanor

Impact:

Establishing a bridge for individuals without access to technology, opportunities, or resources, and giving them a renewed sense of possibility amidst the challenges of the pandemic.