Architecture Ops Director: Growth & People

Bespoke Careers; Bozeman (MT); On-site; USD 140,000 - 200,000; Full time

Job summary

Bespoke Careers is seeking a Director of Operations to lead day-to-day and strategic operations for a premier design practice in Bozeman, Montana. You will partner with ownership and the CFO to drive growth, improve processes, and cultivate a high-performance culture through People Operations and Business Development teams.

The role demands a bachelor’s degree in Architecture and at least 10 years of progressive leadership in operations.

Qualifications

• Bachelor’s degree in Architecture is required.
• 10+ years of progressive leadership experience in operations, preferably within an architectural or design firm.
• Strong understanding of architectural business operations, project management, and workflow optimization.
• Proven ability to manage budgets, analyze financial data, and improve operational performance.
• Demonstrated success leading and developing cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Strategic mindset with the ability to align operations with broader business goals.
• Preferred: advanced degree (M.Arch, MBA, or related), architectural licensure.
• Opportunity to play a key leadership role within a highly respected design practice.
• Collaborative and team-oriented work environment.
• Professional growth and leadership development opportunities.
• Exposure to high-profile projects and clients.
• Comprehensive benefits package, including health and wellness offerings.
• Supportive workplace culture focused on innovation, performance, and continuous improvement

Responsibilities

• Partner with firm leadership to develop and execute long-term strategy, including growth, profitability, and succession planning
• Oversee business operations, including policy development, compliance, risk management, and ethical standards
• Support financial performance and budgeting in collaboration with the CFO
• Establish and track key performance metrics to inform business planning and market positioning
• Lead business development strategy, including client acquisition, relationship management, and pipeline growth
• Oversee proposal development, contracts, and project planning processes
• Manage day-to-day project operations, including staffing, workload forecasting, and resource allocation
• Monitor project performance, including schedules, scopes, budgets, and profitability
• Standardize workflows and improve operational processes to drive efficiency and quality
• Oversee IT systems, technology, and facilities management
• Lead People Operations, including employee engagement, performance management, and organizational development
• Ensure compliance with employment laws and maintain HR policies, benefits programs, and internal documentation
• Foster a collaborative, high-performance culture across teams
• Provide regular updates and strategic guidance to leadership

Skills

Leadership

Operations management

Budgeting & forecasting

Cross-functional teams

Strategic planning

Stakeholder engagement

Communication skills

Education

Bachelor’s degree in Architecture

M.Arch / MBA (preferred)

Job description

Bespoke Careers is seeking a Director of Operations to lead day-to-day and strategic operations for a premier design practice in Bozeman, Montana. You will partner with ownership and the CFO to drive growth, improve processes, and cultivate a high-performance culture through People Operations and Business Development teams.

The role demands a bachelor’s degree in Architecture and at least 10 years of progressive leadership in operations.