Architect Sr - ServiceNow & Platform Architecture

AEP Service Corporation; Columbus (OH); On-site; USD 99,000 - 129,000; Full time

Job summary

AEP Service Corporation is seeking an Architect Sr – ServiceNow & Platform Architecture to translate business needs into scalable architectures across application, integration, data, and infrastructure domains. You will balance strategic thinking with hands-on design, deployment, and operational support to meet performance, security, and resiliency requirements.

You will lead ServiceNow platform and CMDB architecture, guide solution reviews, develop roadmaps, mentor engineers, and collaborate

Qualifications

• Bachelor's degree in computer science, engineering, or related field.
• 6+ years of relevant work experience.
• Experience in enterprise architecture and platform design.
• Strong communication and stakeholder management skills.
• Ability to lead architecture reviews and roadmap development.

Responsibilities

• Lead the design of end-to-end technical solutions aligning business objectives with enterprise strategy.
• Translate complex requirements into scalable architecture across application, integration, data, and infrastructure domains.
• Develop and champion architecture standards, patterns, and roadmaps.
• Serve as senior architect for ServiceNow platform and CMDB, guiding governance and long-term planning.
• Provide hands-on engineering across ServiceNow ecosystem and supporting technologies; troubleshoot platform challenges.
• Collaborate with infrastructure, database, application, and cybersecurity teams to ensure high availability and security.

Skills

Enterprise Architecture

Solution Design

Strategic Leadership

Stakeholder Management

Communication

Technical Leadership

Education

Bachelor's degree in CS/Engineering

Tools

ServiceNow

CMDB

Oracle DB

Tomcat

Java

Linux

Job description

Job Posting End Date08-24-2026Please note the job posting will close on the day before the posting end date.Job SummaryThis role is part of a larger enterprise architecture and technology delivery team focused on designing and implementing solutions that address critical business needs and opportunities. The position is responsible for translating business requirements into practical, scalable technical architectures, spanning application, integration, data, and infrastructure domains, while ensuring non‑functional requirements such as supportability, resiliency, performance, and security are met.The role requires a balance of strategic architectural thinking and hands‑on technical execution, with direct involvement in design, deployment, and operational support.Job DescriptionAs an Architect Sr – ServiceNow & Platform Architecture, you will play a critical role in shaping the future of AEP's enterprise technology landscape. This position combines enterprise architecture, ServiceNow platform leadership, systems engineering, and strategic technology planning to deliver scalable, secure, and resilient solutions that support our business and operational objectives.What You'll Do:Essential Job Functions & TasksEnterprise Architecture & Solution DesignLead the design of end-to-end technical solutions that align business objectives with enterprise technology strategy.Translate complex business requirements into scalable architecture solutions across:Application ArchitectureIntegration ArchitectureData ArchitectureSecurity, Availability, Performance, Resiliency, and MaintainabilityDevelop and champion architecture standards, reusable design patterns, and technology roadmaps.Guide both current-state optimization initiatives and future-state transformation efforts across the enterprise.Influence platform, infrastructure, and application strategy through architectural leadership and technical expertise.ServiceNow Platform & CMDB ArchitectureServe as a senior architect and technical leader supporting AEP's enterprise ServiceNow platform and Configuration Management Database (CMDB).Drive platform architecture decisions, technical governance, and long-term roadmap development.Lead:Solution architecture and design reviewsIntegration architecture across enterprise platformsTechnical planning and estimation activitiesRequirements gathering and solution definitionEnsure ServiceNow solutions are scalable, secure, supportable, and aligned with enterprise architecture principles.Evaluate emerging platform capabilities and recommend innovative solutions that enhance business value.Systems Engineering & Platform OperationsProvide hands-on engineering expertise across the ServiceNow ecosystem and supporting technologies.Troubleshoot and resolve complex platform, performance, and integration challenges.Support critical platform components including:ServiceNow PlatformCMDBMID ServersTomcat Application ServersJava Application Stacks (JVMs & JSWs)Oracle DatabasesOperate across multiple environments including:LinuxWindowsAIXPartner with infrastructure, database, application, and cybersecurity teams to ensure high availability, reliability, and operational excellence.Strategic Leadership & CollaborationAct as a trusted advisor to business and technology leaders on architecture decisions and platform strategy.Collaborate across multiple teams to deliver enterprise-scale solutions that support critical business capabilities.Mentor engineers and technical teams while promoting architecture best practices and engineering excellence.Research and evaluate emerging technologies, architectural approaches, and industry best practices to continuously improve platform capabilities and operational effectiveness.Preferred ExperienceEnterprise Architecture and Solution DesignServiceNow Platform ArchitectureCMDB Strategy and AdministrationITSM and ITOM SolutionsSystems Integration ArchitectureOracle Database TechnologiesJava-Based Application EnvironmentsTomcat AdministrationEnterprise Systems EngineeringPlatform Operations and SupportInfrastructure and Cloud TechnologiesTechnical Leadership and MentoringSuccess TraitsStrategic thinker with strong problem-solving capabilities.Ability to connect business requirements with scalable technical solutions.Strong communication and stakeholder management skills.Collaborative leadership approach with a customer-focused mindset.Passion for innovation, continuous improvement, and technology modernization.Ability to influence teams and drive architectural decisions across the enterprise.What We're Looking For:Education requirements are listed below:Bachelor's degree in computer science, engineering, or related technical field is required.Work Experience requirement listed below:6 years of relevant work experience is required. An equivalent combination of education and related experience may be considered.What You'll Get:Base Salary $98,993.00 - $128,688.00/year. In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!Compensation DataCompensation Grade:SP20-008Compensation Range:$98,993.00 - $128,688.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.