Arcade Technician: Keep the Fun Rolling

Family Entertainment Group LLC; Kaanapali (HI); On-site; USD 36,000 - 60,000; Full time

Job summary

Family Entertainment Group LLC is seeking a skilled Arcade Technician to keep our games running smoothly at our Hawaii locations. You will troubleshoot, repair, and perform preventive maintenance, ensuring guests enjoy reliable play and a safe environment.

Work closely with the Technical Manager to implement maintenance plans, source parts, and assist guests with issues. You’ll stay organized, follow security procedures, and support other sites as needed, contributing to top‑tier guest

Qualifications

• High School diploma and technical training required.
• At least 1 year of technical experience or related training.
• Ability to lift up to 50 lbs and stand for extended periods.
• Strong communication and team leadership skills.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management

Skills

Strong communication

Team leadership

Education

High School diploma and technical training

Job description

Family Entertainment Group LLC is seeking a skilled Arcade Technician to keep our games running smoothly at our Hawaii locations. You will troubleshoot, repair, and perform preventive maintenance, ensuring guests enjoy reliable play and a safe environment.

Work closely with the Technical Manager to implement maintenance plans, source parts, and assist guests with issues. You’ll stay organized, follow security procedures, and support other sites as needed, contributing to top‑tier guest