Arcade Technician: Keep the Fun Running Smoothly

Family Entertainment Group; Honolulu (HI); On-site; USD 28,929 - 37,195; Full time

Job summary

Family Entertainment Group is seeking a full-time arcade technician in Hawaii to keep games in top condition and guests happy. You will troubleshoot and repair games, execute preventive maintenance plans, and manage parts and stock to minimize downtime.

You will work with the management team to ensure safety, security, and smooth operation across locations, while assisting guests with issues and maintaining asset integrity. The role emphasizes teamwork and reliable service.

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training.
• Ability to lift up to 50lbs and stand for extended periods.
• Strong communication and team leadership skills.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management

Skills

Strong communication

Team leadership

Education

High School diploma

Technical training

Job description

Family Entertainment Group is seeking a full-time arcade technician in Hawaii to keep games in top condition and guests happy. You will troubleshoot and repair games, execute preventive maintenance plans, and manage parts and stock to minimize downtime.

You will work with the management team to ensure safety, security, and smooth operation across locations, while assisting guests with issues and maintaining asset integrity. The role emphasizes teamwork and reliable service.