Arcade Technician: Keep the Fun Rolling

Family Entertainment Group LLC; Honolulu (HI); On-site; USD 42,000 - 60,000; Full time

Job summary

Family Entertainment Group LLC in Hawaii operates a network of family entertainment centers delivering unforgettable guest experiences. As a technician, you’re the behind‑the‑scenes hero who keeps arcade games running, fixes issues quickly, and ensures every guest leaves with a smile.

You help create the fun and keep the operation smooth and safe. Responsibilities include troubleshooting, repairing, and performing preventive maintenance on games; collaborating with the Technical or General

Qualifications

• High School diploma with some technical training or equivalent.
• At least one year of technical experience or equivalent training.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management

Skills

Technical troubleshooting

Preventive maintenance

Team leadership

Customer service

Education

High School Diploma

Technical training

Job description

Family Entertainment Group LLC in Hawaii operates a network of family entertainment centers delivering unforgettable guest experiences. As a technician, you’re the behind‑the‑scenes hero who keeps arcade games running, fixes issues quickly, and ensures every guest leaves with a smile.

You help create the fun and keep the operation smooth and safe. Responsibilities include troubleshooting, repairing, and performing preventive maintenance on games; collaborating with the Technical or General