Arcade Technician: Keep Games Running, Guests Smiling

Family-Entertainment-Group; Topeka (KS); On-site; USD 35,000 - 50,000; Full time

Job summary

Family Entertainment Group is seeking an Arcade Technician to keep our games running smoothly and ensure a top-notch guest experience in Topeka, Kansas. You will troubleshoot and repair games, perform preventive maintenance, and work with the Technical Manager to implement maintenance plans.

You’ll source parts, manage inventory, assist guests, and help keep all equipment secure and up to standard. Ideal candidates have a High School diploma with technical training, at least one year of

Qualifications

• High School diploma and some technical training.
• Minimum one year of technical experience or equivalent training.
• Ability to lift up to 50lbs. and work on your feet for extended periods.
• Strong communication and team leadership skills.

Responsibilities

• Troubleshoot, repair, and perform preventive maintenance on arcade games to minimize downtime and maintain like-new condition.
• Collaborate with the Technical Manager or General Manager to develop and execute a preventive maintenance plan.
• Source and manage game parts to minimize expenses and maintain accurate tracking in the web-based system.
• Communicate all arcade operational issues promptly to management.
• Assist guests with game issues in a friendly and timely manner.
• Keep token changers, ticket stations, and instant win merchandise stocked and functioning properly.
• Follow all security procedures for token collection, storage, and company assets.
• Assist with game cleaning, ticket loading, and general arcade upkeep.
• Support other locations with game setups, moves, and operational improvements as needed.
• Maintain compliance with all company policies, regulatory requirements, and safety standards.
• Perform other related duties as assigned by management

Skills

Arcade repair

Preventive maintenance

Communication

Team leadership

Education

High School diploma

Job description

Family Entertainment Group is seeking an Arcade Technician to keep our games running smoothly and ensure a top-notch guest experience in Topeka, Kansas. You will troubleshoot and repair games, perform preventive maintenance, and work with the Technical Manager to implement maintenance plans.

You’ll source parts, manage inventory, assist guests, and help keep all equipment secure and up to standard. Ideal candidates have a High School diploma with technical training, at least one year of