Arcade Technician

Spanish Springs Lanes; Chicago (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Incentives

Benefits package

Job summary

Lucky Strike Entertainment in Chicago, IL is seeking an Arcade Technician to ensure all arcade games, token vendors, and ticket redemption centers operate reliably. You will perform maintenance, log updates, and assist guests to enhance their gaming experience.

The role requires hands-on maintenance, ability to troubleshoot, and strong guest service skills. You will open/close assigned areas and keep workspaces clean while tracking parts and maintaining accurate records.

Qualifications

• Experience with arcade game maintenance, troubleshooting, and repair.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time efficiently.
• Strong communication and guest service skills.

Responsibilities

• Maintain arcade games, ticket centers, kiosks, and token vendors to ensure functionality.
• Perform routine maintenance and minor repairs.
• Update maintenance records and track parts used.
• Maintain records of tokens, game cards, and arcade supplies.
• Provide guest assistance and keep areas clean and organized.
• Open and close assigned areas.
• Perform other duties as required.

Skills

Arcade maintenance

Troubleshooting

Attention to detail

Independent worker

Guest service

Education

High School Diploma or equivalent

Job description

Overview

Summary: The Arcade Technician is responsible for ensuring that all arcade games, token vendors, and ticket redemption centers are in proper working order. This role performs maintenance, records updates, and assists guests as needed to enhance their gaming experience.

Key responsibilities include, but are not limited to:

Equipment Maintenance & Repairs:

• Maintain arcade games, ticket redemption centers, kiosks, and token vendors to ensure proper functionality.
• Perform routine maintenance and minor repairs on equipment.
• Update maintenance records for all arcade games.
• Track and document parts used for repairs.

Inventory & Record Keeping:

• Maintain accurate records of items used, including tokens, game cards, and other arcade supplies.
• Record and update game win data for merchandiser prizes.

Guest Service & Cleanliness:

• Provide assistance to guests as needed.
• Maintain a clean and organized work area.
• Perform opening and closing procedures in assigned areas.

Additional Responsibilities:

• Perform other duties as required.

Qualifications:

• Experience with arcade game maintenance, troubleshooting, and repair.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and manage time efficiently.
• Strong communication and guest service skills.

Education and Experience:

Required:

• High School Diploma or equivalent.

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.

The pay range for this position is $16.20 - 17.52 / hour.

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits