Arcade Tech: On-Site Game Repair & IT Services (Houston)

Costley Entertainment; Houston (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

Costley Entertainment in Houston is seeking an on-site Arcade Tech to maintain, repair, and troubleshoot arcade games and related equipment across multiple venues. You will diagnose issues, perform routine checks, and update software/firmware while managing inventory of parts and supplies.

Providing excellent customer service to ensure a superior gaming experience for patrons is essential, and this role requires driving to multiple locations.

Qualifications

• High school diploma or equivalent; technical certifications are a plus.
• Experience with arcade games and IT services.
• Strong problem-solving and diagnostic abilities.
• Excellent customer service and communication skills.
• Willingness to work flexible hours, including evenings and weekends.
• Ability to work independently and as part of a team.

Responsibilities

• Maintain, repair, and troubleshoot arcade games and related equipment.
• Diagnose issues and perform routine checks for optimal operation.
• Update software and firmware on machines; manage inventory of parts and supplies.
• Provide excellent customer service to ensure a superior gaming experience for patrons.
• Drive to multiple locations to service venues.

Skills

Electronics repair

Maintenance

Troubleshooting

Arcade games experience

Customer service

Teamwork

Education

High School Diploma

Technical Certifications

Job description

Costley Entertainment in Houston is seeking an on-site Arcade Tech to maintain, repair, and troubleshoot arcade games and related equipment across multiple venues. You will diagnose issues, perform routine checks, and update software/firmware while managing inventory of parts and supplies.

Providing excellent customer service to ensure a superior gaming experience for patrons is essential, and this role requires driving to multiple locations.