Arcade Games Attendant: Guest Experience Lead

Triple Shift Entertainment; Pickerington (OH); On-site; USD 12,000 - 18,000; Full time

Job summary

Triple Shift Entertainment seeks a guest-focused Games Attendant to provide information about facilities and rules, operate and explain games, and maintain a safe, fun arcade environment. You will handle transactions accurately, monitor machine performance, and assist maintenance with issues to ensure a smooth guest experience.

The role emphasizes a positive attitude, strong communication, teamwork, and the ability to prioritize tasks in a fast-paced setting.

Qualifications

• Must have positive attitude and ability to work well under pressure.
• Excellent interpersonal and communication skills are essential.
• Able to handle money accurately and operate point of sale systems.
• Excellent time management and the ability to prioritize tasks in a fast-paced environment.

Responsibilities

• Provide information about facilities, entertainment options, and rules and regulations.
• Use Spirit to respond to guests in a friendly and positive manner with a sense of urgency.
• Explain operation of games to guests.
• Excellence is developing an excellent understanding of the games within the Arcade and the prize assortments.
• Actively shows courage by monitoring the Arcade to ensure a safe environment for guests of all ages.
• Notifies venue management of any machine errors and returns credit to guests.
• Shows respect by maintaining a clean, safe, and fun area for the maximum enjoyment of our guests.
• Maintains accuracy while processing sale transactions and making change.
• Conduct redemption inventory and ensure displays are completely full.
• Other duties as assigned.

Skills

Positive attitude

Interpersonal skills

Communication skills

Time management

Money handling

Teamwork

POS systems

Prioritization

Job description

Triple Shift Entertainment seeks a guest-focused Games Attendant to provide information about facilities and rules, operate and explain games, and maintain a safe, fun arcade environment. You will handle transactions accurately, monitor machine performance, and assist maintenance with issues to ensure a smooth guest experience.

The role emphasizes a positive attitude, strong communication, teamwork, and the ability to prioritize tasks in a fast-paced setting.