Arcade Experience Specialist

Kaizen Lab Inc.; Erie (Erie County); On-site; USD 17,000 - 21,000; Part time

Job summary

Kaizen Lab Inc. in Erie, PA seeks an arcade attendant to deliver friendly customer service, assist guests with gameplay, help manage the prize area, and maintain the arcade’s appearance and safety.

Duties include redeeming tickets for prizes, operating POS and arcade systems, stocking and displaying prizes, selling arcade cards and passes, and assisting with game repairs as needed. Must communicate well with guests and staff, and work as part of a team.

Qualifications

• Experience in customer service preferred.
• Ability to communicate effectively with guests and staff.
• Must be able to operate equipment safely.

Responsibilities

• Assist guests redeem tickets for prizes.
• Assist guests with game play and game play problems.
• Help stock, display, and organize prizes. Keep prize displays full, clean, and presentable to guests.
• Sell arcade cards, Hologate passes, and Dark Ride passes to guests.
• Responsible for operating POS and Arcade systems.
• Must be able to use the required arcade equipment efficiently and safely.
• May be responsible for repairing games at different heights and levels.
• Responsible for maintaining an environment that is both safe and pleasant for arcade guests.
• Performs other tasks and/or related duties as assigned or required by management and supervisors when necessary.

Skills

Customer service

Communication

Teamwork

Tools

POS systems

Arcade equipment

Job description

Kaizen Lab Inc. in Erie, PA seeks an arcade attendant to deliver friendly customer service, assist guests with gameplay, help manage the prize area, and maintain the arcade’s appearance and safety.

Duties include redeeming tickets for prizes, operating POS and arcade systems, stocking and displaying prizes, selling arcade cards and passes, and assisting with game repairs as needed. Must communicate well with guests and staff, and work as part of a team.