Arcade Attendant - Fun Guest Experience, Flexible Shifts

Family-Entertainment-Group; East Honolulu (HI); On-site; USD 19,000 - 26,000; Full time

Job summary

Family Entertainment Group seeks an Arcade Attendant to deliver fun, safe experiences and support arcade operations at our entertainment centers. You will greet guests, manage tickets, handle prizes, and help maintain a clean, organized space.

The role requires friendly customer service, basic math and cash handling, and the ability to lift up to 30 pounds while standing for extended periods. Join a team that creates memorable experiences for families and guests of all ages.

Qualifications

• High school diploma or equivalent.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts, including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and escalated when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Skills

Customer service

Cash handling

Communication

Safety awareness

Problem solving

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management

Job description

Family Entertainment Group seeks an Arcade Attendant to deliver fun, safe experiences and support arcade operations at our entertainment centers. You will greet guests, manage tickets, handle prizes, and help maintain a clean, organized space.

The role requires friendly customer service, basic math and cash handling, and the ability to lift up to 30 pounds while standing for extended periods. Join a team that creates memorable experiences for families and guests of all ages.