Arcade Experience Host — Flexible Shifts, Great Perks

Family Entertainment Group; Reno (NV); Sur place; USD 18 000 - 22 000; Plein temps

Résumé du poste

Family Entertainment Group operates a network of family entertainment centers and arcades across the United States, delivering memorable experiences for guests of all ages. The Arcade Attendant role focuses on creating a fun, safe environment with excellent guest service and merchandise support.

As a front-line team member, you will handle POS transactions, assist guests, restock prizes, and keep the arcade area clean and organized.

Qualifications

• High school diploma or equivalent required.
• Friendly, professional demeanor with strong communication skills.
• Ability to work flexible shifts including nights, weekends, and holidays.
• Basic math and cash-handling skills.
• Able to lift up to 30 pounds and stand for extended periods.

Responsabilités

• Greet and assist guests with a friendly and helpful attitude.
• Operate point-of-sale systems and handle cash, credit, and vouchers accurately.
• Stay informed about promotions, returns, exchanges, and security procedures.
• Maintain records related to daily sales and transactions.
• Monitor arcade floor for safety concerns and address security risks when observed.
• Answer guest questions about games, activities, and merchandise.
• Load tickets and prizes into machines and restock merchandise displays.
• Demonstrate and explain arcade games or products to guests.
• Handle guest complaints professionally and escalate when necessary.
• Clean games, tables, counters, and shelves to ensure a tidy environment.
• Conduct inventory and assist with stocking items.
• Troubleshoot and clear token or ticket jams.
• Support minor game maintenance and assist with moving games or equipment.
• Take out trash and assist with general cleanliness and organization.
• Perform any other duties as assigned by the General Manager.

Connaissances

Customer service

Cash handling

Friendly demeanor

Communication

Basic math

Formation

High school diploma

Outils

POS systems

Description du poste

Family Entertainment Group operates a network of family entertainment centers and arcades across the United States, delivering memorable experiences for guests of all ages. The Arcade Attendant role focuses on creating a fun, safe environment with excellent guest service and merchandise support.

As a front-line team member, you will handle POS transactions, assist guests, restock prizes, and keep the arcade area clean and organized.