Arcade Equipment Field Technician (Contract)

Family-Entertainment-Group; Knoxville (TN); On-site; USD 34,440,000 - 55,104,000; Full time

Job summary

Family Entertainment Group is seeking an Independent Contract Route Technician to service 1–2 partner locations on a field-based schedule, visiting 2–3 times weekly to keep games operational and guest-ready. You will inspect, clean, repair, and perform preventive maintenance on arcade games, cranes, kiosks, card readers and redemption equipment, using your own transportation and tools.

This 1099 role offers flexible scheduling and the chance to represent FEG professionally at partner sites,

Qualifications

• Experience repairing arcade equipment and electronics.
• Strong troubleshooting and mechanical aptitude.
• Ability to work independently with minimal supervision.
• Excellent communication and customer service skills.
• Reliable transportation and a valid driver's license.
• Ability to lift up to 50 pounds and perform physical work.

Responsibilities

• Visit assigned locations 2–3 times per week on an established service schedule.
• Inspect, clean, test, and perform preventive maintenance on arcade games, cranes, kiosks, card readers, and redemption equipment.
• Troubleshoot and repair common mechanical, electrical, and electronic issues.
• Restock prizes, game cards, and operating supplies as needed.
• Perform crane merchandising, including organizing, filling, and maintaining prize displays to ensure an appealing guest experience.
• Maintain overall cleanliness of games, equipment, and the game area, ensuring all areas remain neat, presentable, and guest-ready.
• Complete service reports, repair documentation, and inventory updates after each visit.
• Communicate professionally with partner management regarding completed work and equipment needs.
• Report equipment requiring major repairs or replacement.
• Maintain a safe, organized work environment while servicing equipment.

Skills

Arcade repair

Troubleshooting

Independent worker

Customer service

Driver's license

Physical stamina

Job description

Family Entertainment Group is seeking an Independent Contract Route Technician to service 1–2 partner locations on a field-based schedule, visiting 2–3 times weekly to keep games operational and guest-ready. You will inspect, clean, repair, and perform preventive maintenance on arcade games, cranes, kiosks, card readers and redemption equipment, using your own transportation and tools.

This 1099 role offers flexible scheduling and the chance to represent FEG professionally at partner sites,