Arbitration Intake & Claims Coordinator

Cox Automotive Inc.; Albany (GA); On-site; USD 22,854 - 34,247; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Military leave

Parental leave

Job summary

A prominent automotive company in Albany, Georgia is looking for an entry-level Arbitration Coordinator. This role involves managing inbound communications, verifying claim validity, and facilitating vehicle inspections. Key responsibilities include handling documentation and ensuring timely resolution of claims. Applicants should have a high school diploma and four years of relevant experience in customer service or the automotive industry. This position offers a pay range of $16.59 - $24.86 per hour along with benefits like paid time off and holidays.

Qualifications

• 4 years' experience in customer service, dispute resolution, or automotive industry required.
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proficient in using computer systems and online portals for documentation.

Responsibilities

• Manage inbound communications from buyers and sellers.
• Verify claim validity and manage documentation.
• Facilitate vehicle inspections and handle claim closures.

Skills

Customer service

Dispute resolution

Organizational skills

Attention to detail

Communication skills

Education

High school diploma or equivalent

Associate degree or technical training

Job description

A prominent automotive company in Albany, Georgia is looking for an entry-level Arbitration Coordinator. This role involves managing inbound communications, verifying claim validity, and facilitating vehicle inspections. Key responsibilities include handling documentation and ensuring timely resolution of claims. Applicants should have a high school diploma and four years of relevant experience in customer service or the automotive industry. This position offers a pay range of $16.59 - $24.86 per hour along with benefits like paid time off and holidays.