AR Supervisor

HealthCare, Inc.; Dallas (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Exceptional Healthcare in Dallas, TX is seeking an AR Supervisor to lead the accounts receivable team and take ownership of challenging accounts.

You will balance daily workflow, mentor staff, and collaborate with billing, coding, and other departments to ensure accurate, timely collections.

This role requires strong communication, organization, and healthcare revenue-cycle experience; bachelor's degree preferred but not required.

Qualifications

• Healthcare AR, medical billing, or revenue-cycle experience.
• Experience leading a team or training others.
• Ability to manage own accounts while supervising others.
• Strong communication and organizational skills.
• RevCycle software experience is a plus.
• Bachelor's degree preferred but not required.

Responsibilities

• Guide the AR team day-to-day: assignments, workload balance, schedules and on-the-job training.
• Handle complex accounts (e.g., MVA and Workers' Compensation).
• Review AR reports and prioritize follow-ups.
• Spot-check documentation and provide real-time feedback to teammates.
• Coordinate with coding, records, billing and partner teams.
• Track appeals, payments and refunds; keep trackers current.
• Assist with monthly AR and payment-plan reporting.
• Help interview new team members when needed.

Skills

Healthcare AR

Medical billing

Revenue cycle

Collections

Team leadership

Communication

Organization

Attention to detail

Education

Bachelor's degree (preferred) in Business, Healthcare Administration, Finance, or related field

Job description

You're the one the team already asks when an account gets messy. Let's make it official.

Exceptional Healthcare is hiring an AR Supervisor to guide our accounts receivable team while carrying a full share of the account work. You'll keep the team organized, take the hardest accounts, and help everyone else improve on theirs.

What you'll do

• Guide the AR team day-to-day: daily assignments, workload balance, schedules, and on-the-job training.
• Work complex, aging, and high-priority accounts yourself, including MVA and Workers' Compensation.
• Review AR reports and help prioritize accounts so insurance follow-up gets done in the right order.
• Spot-check account documentation and follow-up for accuracy and give teammates real-time feedback.
• Monitor the shared billing and fax inboxes and route escalations to coding, records, billing, and partner teams.
• Track appeals, payments, and refunds and keep the trackers and system current.
• Help with monthly AR and payment plan reporting.
• Flag workflow problems and bring ideas to fix them. Help interview new team members when needed.

What you bring

• Healthcare AR, medical billing, revenue cycle, or collections experience.
• Team-lead experience, or you're a senior AR rep who's already training and helping others.
• Comfort working your own accounts while keeping an eye on the team's.
• Clear communication and strong organization.
• GoRev or similar revenue-cycle software experience is a plus.
• Bachelor's degree in Business, Healthcare Administration, Finance, or a related field preferred, not required. Equivalent experience counts.

Reports to: Revenue Cycle / Operations Management
Supervises: AR Team Members