AR Specialist: Insurance Collections & Invoices

Aftermath; Aurora (IL); On-site; USD 100,289,000 - 106,020,000; Full time

Job summary

Aftermath is seeking an Accounts Receivable Specialist to manage a portfolio of invoices, pursue timely payments, and interact with customers and insurance carriers. The role requires accuracy, strong communication, and the ability to work in a fast-paced environment with emphasis on collections and reconciliations.

The candidate will use tools like Xactimate and Symbility, support billing and revenue closure, and collaborate across Sales and Insurance Support to optimize cash flow and carrier

Qualifications

• High school diploma or GED required.
• Associate degree in Accounting/Finance or related field preferred.
• Minimum 1+ year accounts receivable, billing, or collections experience.

Responsibilities

• Provide invoices and supporting documentation to customers and insurance carriers accurately and in a timely manner.
• Communicate with customers and insurance adjusters via phone, email, and mail to resolve payment discrepancies, negotiate payments, and collect outstanding balances.
• Utilize estimating software such as Xactimate and Symbility to support sales and accounts receivable functions.
• Reconciling account data to financials / general ledger (i.e. correct errors, create credit memos).
• Monitor accounts receivable aging reports and follow up on past due accounts.
• Maintain knowledge of insurance industry and support the development of carrier partnerships.
• Advise Insurance Support and Sales departments on handling of insurance-paid jobs.
• Process customer payments in accordance with company policies and procedures.
• Collaborate with sales teams to address customer inquiries, insurance carrier questions, and issues related to invoicing and payments.
• Maintain accurate records of all customer and payer interactions in the accounting system.
• Identify opportunities for process improvements and contribute to the development and implementation of best practices within the accounts receivable function.
• Assist Insurance Support Department and Project Support Department as needed (i.e. Filing insurance claims, confirmation of coverage, sending estimates).
• Other duties as assigned.

Skills

Accounts Receivable

Collections

Billing

Negotiation

Customer Service

Communication

MS Excel

Data entry

General Ledger

Education

High school diploma or GED

Associate degree in Accounting/Finance or related field

Tools

Xactimate

Symbility

Job description

Aftermath is seeking an Accounts Receivable Specialist to manage a portfolio of invoices, pursue timely payments, and interact with customers and insurance carriers. The role requires accuracy, strong communication, and the ability to work in a fast-paced environment with emphasis on collections and reconciliations.

The candidate will use tools like Xactimate and Symbility, support billing and revenue closure, and collaborate across Sales and Insurance Support to optimize cash flow and carrier