Accounts Receivable Specialist

Aftermath Services®; Aurora (IL); On-site; USD 42,000 - 64,000; Full time

Job summary

Aftermath Services LLC in Illinois seeks an Accounts Receivable Specialist to manage a portfolio of invoices, apply payments, and ensure timely collections. You will interact with customers and insurance carriers, prepare documentation, and support closing processes in a fast-paced finance environment.

The role requires strong communication, accuracy, and the ability to negotiate with adjusters while collaborating with Sales and Insurance Support to improve AR workflows and carrier partnerships.

Qualifications

• Knowledge of computers and electronic data processing, including Microsoft Office (Word, Excel, Outlook).
• Ability to perform mathematical calculations quickly and accurately.
• Strong written and verbal communication skills to interact professionally with Managers, Customers, and Employees.

Responsibilities

• Provide invoices and supporting documentation to customers and insurance carriers accurately and in a timely manner.
• Communicate with customers and insurance adjusters to resolve payment discrepancies, negotiate payments, and collect outstanding balances.
• Utilize estimating software such as Xactimate and Symbility to support sales and accounts receivable functions.
• Reconcile account data to financials/GL, correct errors, and create credit memos.
• Monitor AR aging and follow up on past-due accounts.
• Maintain knowledge of the insurance industry and support carrier partnerships.
• Advise Insurance Support and Sales on handling of insurance-paid jobs.
• Process customer payments per company policies and procedures.
• Collaborate with sales to address inquiries and invoicing/payment issues.
• Maintain accurate records of customer and payer interactions in the accounting system.
• Identify opportunities for process improvements and contribute to best practices in AR.
• Assist Insurance Support and Project Support as needed (filing insurance claims, confirming coverage, sending estimates).
• Other duties as assigned.

Skills

Accounts receivable

Collections

Billing

Negotiation

Communication

Excel

GL reconciliation

Process improvement

Education

Associate degree in Accounting/Finance

High school diploma or GED

Tools

Xactimate

Symbility

Microsoft Office

Job description

The Accounts Receivable Specialist will play a critical role in managing a specific portfolio of accounts and ensuring timely collection of outstanding invoices. This position offers an exciting opportunity for individuals who thrive in a fast-paced environment and have a strong passion for finance and accounting. Our Accounts Receivable Specialist facilitate accounts receivable functions (collections and closing outstanding invoices) while regularly communicating with customers. This role requires negotiating with insurance adjusters and identifying issues attributing to account delinquency.

• Provide invoices and supporting documentation to customers and insurance carriers accurately and in a timely manner.
• Communicate with customers and insurance adjusters via phone, email, and mail to resolve payment discrepancies, negotiate payments, and collect outstanding balances.
• Utilize estimating software such as Xactimate and Symbility to support sales and accounts receivable functions.
• Reconciling account data to financials / general ledger (i.e. correct errors, create credit memos).
• Monitor accounts receivable aging reports and follow up on past due accounts.
• Maintain knowledge of insurance industry and support the development of carrier partnerships.
• Advise Insurance Support and Sales departments on handling of insurance-paid jobs.
• Process customer payments in accordance with company policies and procedures.
• Collaborate with sales teams to address customer inquiries, insurance carrier questions, and issues related to invoicing and payments.
• Maintain accurate records of all customer and payer interactions in the accounting system.
• Identify opportunities for process improvements and contribute to the development and implementation of best practices within the accounts receivable function.
• Assist Insurance Support Department and Project Support Department as needed (i.e. Filing insurance claims, confirmation of coverage, sending estimates).
• Other duties as assigned.

Required Knowledge/Skills/Abilities:

• Ability to work independently as well as part of a team, who enjoys collaborating and partnering together.
• Must possess a positive attitude with the ability to build good relationships across the organization and with external partners.
• Sense of urgency, with the ability to meet goals and deadlines.
• Strong written and verbal communication skills.
• Strong organizational and prioritization skills with the ability to multitask.
• Ability to work in a fast-paced environment in which requirements and priorities change.
• Able to persevere in overcoming obstacles or setbacks, by taking swift and efficient action.
• Ability to effectively interface across all levels of the organization.
• Must be results oriented, a self-starter, and have strong initiative.

Education and Experience:

• Knowledge of computers and electronic data processing, including Microsoft Office software, such as Word, Excel, and Outlook.
• Ability to perform mathematical calculations quickly and accurately.
• Skills in communication and interpersonal relations to interact with Managers, Customers, and Employees professionally and respectfully, to exchange or convey information, both orally and in writing.
• High school diploma or GED
• Associate Degree in Accounting, Finance, or related field (preferred)
• 1+ years of accounts receivable, billing, or collections experience

Physical Requirements:

• Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Equal Opportunity Employer:

It is the policy of Aftermath Services LLC, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

Accessibility & Accommodations:

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [e-mail].

Pre-Employment Screening:

Employment with Aftermath Services LLC is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations.