AR Specialist I

Sentara Health; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k with Employer Match

Tuition Assistance

Student Debt Pay Down

Paid Time Off & Leave

Life Insurance

Job summary

Sentara Health in Norfolk, VA is seeking an Accounts Receivable Specialist I to manage day-to-day AR operations and ensure timely payment collection. You will review insurance claims, verify patient data and coding accuracy, and collaborate with insurers, patients, and internal teams to resolve billing issues.

The role supports month-end closing and financial reporting, with a focus on compliant healthcare billing and improved cash flow.

Qualifications

• 1 year of billing and payer system experience.
• Experience managing accounts receivable and timely collection.
• Verifying patient information and coding for accuracy.
• Communicating with insurers, patients, and internal teams to resolve payment issues.
• Performing account reconciliations and applying payments/adjustments.
• Maintaining patient balances and follow-up on unpaid claims.
• Timely collection of payments from consumers, insurers, and other payers.

Responsibilities

• Manage day-to-day accounts receivable operations and timely payment collection.
• Review and process insurance claims; verify patient information and coding accuracy.
• Communicate with insurers, patients, and internal teams to resolve billing discrepancies.
• Assist with month-end closing and financial reporting; collaborate with billing, coding, and customer service.
• Ensure compliance with healthcare billing regulations and policies.

Skills

Attention to detail

Communication skills

Healthcare billing

Payer systems

Education

High School Diploma

Job description

City/State

Norfolk, VA

Work Shift

First (Days)

Overview:

Accounts Receivable Specialist I

The Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organization’s accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.

This is an On-Site position only (Hampton Roads Geographic Area)

Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy. Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments. Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting. Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.

The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.

Education

• High School Diploma (Required)

Certification/Licensure

• No specific certification or licensure requirements

Experience

• 1 Year required Billing and Payer System experience
• Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims
• Verifying patient information and coding for accuracy.
• Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
• Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
• Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed
• timely collection of payments from consumers, insurance companies, and other payers

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.