AR Specialist I

Sentara; Norfolk (VA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Tuition Assistance – $5,250/year

Paid Time Off

401k/403B with Employer Match

Bonuses possible

Job summary

Sentara in Norfolk, VA seeks an Accounts Receivable Specialist I to manage daily AR operations, ensure accurate billing and timely payments, and coordinate with patients, insurers, and internal teams. The role emphasizes resolving discrepancies, reconciling accounts, and assisting month-end close in a healthcare setting.

The position requires a High School Diploma and at least 1 year of billing and payer system experience, with strong attention to detail and communication skills.

Qualifications

• High School Diploma required.
• 1 year Billing and Payer System experience.
• Experience reviewing and processing insurance claims and verifying patient information.

Responsibilities

• Manage day-to-day accounts receivable operations and ensure accurate billing and timely payment collection.
• Review and process insurance claims and verify patient information for accuracy.
• Communicate with insurance providers, patients, and internal teams to resolve discrepancies or issues.
• Perform account reconciliations and apply payments or adjustments as needed.
• Assist with month-end closing activities and financial reporting.

Skills

Attention to detail

Communication skills

Healthcare billing

Education

High School Diploma

Job description

City/StateNorfolk, VAWork ShiftFirst (Days)Overview:Accounts Receivable Specialist IThe Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organization's accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.This is an On-Site position only (Hampton Roads Geographic Area)Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claims, verifying patient information and coding for accuracy. Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues. Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments. Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed. Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.EducationHigh School Diploma (Required)Certification/LicensureNo specific certification or licensure requirementsExperience1 Year required Billing and Payer System experienceManaging accounts receivable accounts, ensuring accurate billing and timely collection of payments. Reviewing and processing insurance claimsVerifying patient information and coding for accuracy.Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as neededtimely collection of payments from consumers, insurance companies, and other payersWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.87 - $32.87 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.