AR Specialist - Healthcare - Remote

Cencora | Pharma solutions; Franklin (TN); Remote; USD 40,000 - 60,000; Full time

Job summary

Join a leading company in pharmaceutical solutions as an AR Specialist, where you will manage billing and collections. With a strong focus on customer interactions, you’ll support account resolutions while enjoying comprehensive health coverage, generous PTO, and various growth opportunities to enhance your career.

Benefits

Comprehensive Health Coverage

Family Building Support

Paid Parental Leave

Plenty of Paid Time Off

Retirement Ready

Lifestyle Spending Account

Health Savings Account (HSA)

Rewards for Connections

Growth Opportunities

Premium Calm Health Subscription

Qualifications

• 1-3 years of experience with Receivables/collections in a healthcare setting is required.

Responsibilities

• Monitors claim status and records in system daily for commercial insurance billing.
• Ensures timely collection of outstanding A/R and resolves billing issues.
• Conducts outbound calls to insurance companies and patients to reconcile accounts.

Skills

Strong telephonic communication skills

Education

High School Diploma or equivalent; college preferred

Job description

The AR Specialist is responsible for billing and follow-up of accounts according to documented procedures. Includes but is not limited to: following up on claim status, billing and re-billing of claims, credit balance resolution, denial management, following up on aging accounts, and maintaining up to date account information.

Essential Responsibilities:

• Monitors claim status and records in system daily for commercial insurance billing.
• Ensure timely collection of outstanding A/R and perform a variety of clerical and accounting functions to resolve billing issues of submitted claims
• Review EOBs, assist in verifying patient coverage if needed, and assist with patient billing inquiries through a billing queue
• Conducting outbound calls to insurance companies and/or patients to reconcile account issues and outstanding account balances
• Facilitates and initiates appeals to insurance companies for higher payments and other appeals as needed.
• Handles correspondence from payers to ensure all information required for claim processing is provided.
• Review and resolve credit balances or unassigned money remaining on an account.
• Provides customer service and follow through on account questions.
• Assists with Special Projects as needed.

Education and/or Experience:

• High School Diploma or equivalent; college preferred
• 1-3 yrs of experience with Receivables /collections in a healthcare setting is required
• Strong telephonic communication skills

Why You'll Love Working Here – Our Amazing Benefits:

Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee only healthcare coverage option is also available.

Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family.

Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most.

Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose!

Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years.

Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being.

Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck.

Rewards for Connections: Earn extra money with our Employee Referral Program—your network is invaluable!

Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development.

Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness.

Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them.

Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.