AR Specialist

101 Sentara Hospitals; United States; On-site; USD 46,000 - 68,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Paid Time Off

Educational assistance

Student Debt Pay Down

Parental and family leave

Job summary

Sentara Health in Norfolk, VA seeks an Accounts Receivable Specialist to manage day-to-day AR operations, ensuring accurate billing and timely collections from consumers, insurers, and other payers. You will resolve billing issues, reconcile accounts, and maintain precise transaction records to support financial health and compliance.

The role emphasizes attention to detail, effective communication with payers and internal teams, and collaboration across billing, coding, and customer service to

Qualifications

• 1 year experience in accounts receivable or healthcare billing preferred.
• Experience with payer systems and insurance claim processing.
• Strong attention to detail and accuracy in billing and records.

Responsibilities

• Manage accounts receivable, ensure accurate billing and timely collection of payments.
• Review and process insurance claims, verify patient information and coding for accuracy.
• Communicate with insurance providers, patients, and internal teams to resolve payment discrepancies.
• Perform account reconciliations, identify discrepancies, and apply payments or adjustments.
• Maintain patient account balances and follow up on unpaid claims; issue statements as needed.
• Ensure compliance with healthcare billing regulations and related policies.
• Assist with month-end closing activities and financial reporting.

Skills

Accounts Receivable

Billing

Insurance Claims

Detail Oriented

Education

High School Diploma (Required)

Job description

City/State Norfolk, VA

Work Shift First (Days)

Overview: Accounts Receivable Specialist

The Accounts Receivable Specialist is responsible for managing the day-to-day operations of the organization’s accounts receivable.

This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers.

The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.

This is an On-Site position only (Hampton Roads Geographic Area)

Key Responsibilities

Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments.

Reviewing and processing insurance claims, verifying patient information and coding for accuracy.

Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.

Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.

Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed.

Ensuring adherence to healthcare billing regulations and policies.

Assisting with month-end closing activities and financial reporting.

Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes.

Addressing and resolving any patient or insurance inquiries related to billing and payment issues.

The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems.

This role supports the organization’s financial operations by optimizing the accounts receivable process and improving cash flow.

Experience

1 Year required

Billing and Payer System experience

Managing accounts receivable accounts, ensuring accurate billing and timely collection of payments.

Reviewing and processing insurance claims

Verifying patient information and coding for accuracy.

Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.

Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.

Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed.

Timely collection of payments from consumers, insurance companies, and other payers

Education

High School Diploma (Required)

Certification/Licensure

No specific certification or licensure requirements

Compensation / Benefits

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

The base pay range for full-time employment is $21.87 - $32.87 hourly.

Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities.

Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits Details

• Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Diversity & Inclusion

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce.

Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

Remote Locations

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About Sentara Health

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!