AR & Revenue Optimization Specialist

Paycom - ATS; Amarillo (TX); On-site; USD 55,000 - 85,000; Full time

Job summary

Paycom - ATS in Amarillo, TX is seeking an AR & Revenue Performance Specialist II to ensure every dollar earned is captured, posted, and realized within our Revenue Operations Center. You will lead denial management, complex appeals, and patient billing inquiries while coaching frontline teams.

The role emphasizes optimizing PM and EMR workflows, performing root-cause analyses on claim failures, drafting standard playbooks, and ensuring HIPAA-compliant practices.

Qualifications

• High School diploma or equivalent required.
• 6 years revenue cycle experience preferred.
• 2+ years insurance resolution experience; 4 years combined medical billing.

Responsibilities

• Lead advanced denial management and complex appeals to secure payment.
• Perform comprehensive account-level research to identify why claims fail.
• Draft and deploy resolution playbooks to standardize ROC workflows.
• Audit claim resolutions to ensure adherence to ROC standards.
• Coach call center staff on revenue cycle fundamentals and payer rules.
• Ensure PM and EMR system optimization to improve outcomes.

Skills

Revenue cycle

Denial management

Root cause analysis

SOP development

Excel proficiency

Education

Associate degree in finance or business

Medical billing training certification

Tools

Practice Management (PM) systems

EMR systems

Microsoft Excel

Job description

Paycom - ATS in Amarillo, TX is seeking an AR & Revenue Performance Specialist II to ensure every dollar earned is captured, posted, and realized within our Revenue Operations Center. You will lead denial management, complex appeals, and patient billing inquiries while coaching frontline teams.

The role emphasizes optimizing PM and EMR workflows, performing root-cause analyses on claim failures, drafting standard playbooks, and ensuring HIPAA-compliant practices.