Onsite AR & Revenue Performance Specialist II

Catalyst Health Group; Amarillo (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Catalyst Health Group in Amarillo, TX is hiring an AR & Revenue Performance Specialist II to join our Revenue Operations Center. You will help ensure every dollar earned is captured, protected, and realized, supporting our financial performance and patient care.

The role also focuses on advanced denial management, root cause analysis, SOP development, and collaboration with call center leadership to improve cash flow and billing accuracy in a fast-paced, purpose-driven environment.

Qualifications

• High School diploma or equivalent required.
• 6 years revenue cycle experience preferred.
• Minimum two (2) years insurance resolution experience; four (4) years combined medical billing and payment experience required.
• Proven ability to work independently to resolve difficult billing and coding issues.
• Knowledge of state, federal, and third-party claims processing required.
• Proficiency with computer systems and Microsoft Office (Word and Excel) required.
• Proficiency navigating and managing EMRs.

Responsibilities

• Advanced Recovery: execute denials management strategies and complex appeals for high-dollar or aged claims.
• Independent Root Cause Analysis: perform account-level research to identify why claims fail and implement fixes.
• SOP Development: draft and deploy technical resolution playbooks and training materials.
• Trend Identification: spot recurring payment or billing errors and coordinate with leadership to address root causes.
• Patient Financial Liaison: resolve escalated patient account questions and clarify complex balances and insurance adjustments.
• Call Center Mentorship: coach call center staff and create quick reference guides for patient billing queries.
• Peer Mentorship and Training: guide Tier 1 Specialists on payer rules to improve team mastery.
• Portfolio Integrity: monitor delinquent accounts and ensure accurate postings and balances.
• Quality Assurance: conduct technical reviews of claim resolutions against ROC standards.
• EMR Utilization & Workflow Enhancement: audit workflows and automation to reduce manual intervention in billing life cycle.
• Compliance: adhere to confidentiality, state, federal, and HIPAA laws.

Skills

Revenue cycle

Independent work

EMR systems

MS Office

Analytics

Education

High School diploma

Associate degree in finance

Tools

Microsoft Excel

Billing software

Practice Management System

Job description

Catalyst Health Group in Amarillo, TX is hiring an AR & Revenue Performance Specialist II to join our Revenue Operations Center. You will help ensure every dollar earned is captured, protected, and realized, supporting our financial performance and patient care.

The role also focuses on advanced denial management, root cause analysis, SOP development, and collaboration with call center leadership to improve cash flow and billing accuracy in a fast-paced, purpose-driven environment.