AR Refund Specialist — Strategic Issue Resolver

Dignity Health Medical Group; Rancho Cordova (CA); On-site; USD 52,000 - 72,000; Full time

Job summary

Dignity Health Medical Foundation in California seeks a Refund Analyst to research and resolve outstanding credits under DOFR guidance. You will work with payor rules, contract language, and various systems to locate information and ensure timely refunds.

The role requires basic math, 1 year in medical billing, and proficiency with Word and Excel. Office-based position with standard business hours in California.

Qualifications

• High school diploma or GED required.
• 1 year of experience in a professional medical billing office.
• Proficiency in Word and Excel required.
• Knowlege of contract adjustments, deductibles, denials and EOBs.
• Strong math ability and 10-key experience.
• Working knowledge of emails and internet navigation.

Responsibilities

• Research and resolve outstanding credit balances in line with policies.
• Apply Payor Rules, contract language, and DOFR guidance to refunds.
• Interpret and use IDX, MPV, and other systems to locate data.
• Manage multiple tasks and deadlines effectively.
• Monitor electronic communications for position-related changes.
• Organize caseload to ensure timely refunds and avoid offsets.

Skills

MS Excel

MS Word

Email systems

10 key

Education

High School Diploma or GED

Tools

IDX

MPV

Medical Records Systems

Insurance Payor Websites

Code Correct Web Site

Job description

Dignity Health Medical Foundation in California seeks a Refund Analyst to research and resolve outstanding credits under DOFR guidance. You will work with payor rules, contract language, and various systems to locate information and ensure timely refunds.

The role requires basic math, 1 year in medical billing, and proficiency with Word and Excel. Office-based position with standard business hours in California.