AR Lead: Collections & Cash Flow Optimizer

Automatic Data Processing, Inc.; West Bridgewater (MA); On-site; USD 75,000 - 95,000; Full time

Job summary

Automatic Data Processing, Inc. in West Bridgewater, MA is seeking an Accounts Receivable Lead to oversee day-to-day AR operations, drive collections, and improve centralized processes across multiple entities.

The role reports to the Controller and focuses on timely cash application, dispute resolution, and enhancing controls while balancing daily collections with scalable AR improvements.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field preferred; equivalent experience considered.
• 5-8+ years of hands-on accounts receivable and collections experience in multi-entity or decentralized organization.
• Experience with ERP systems (NetSuite preferred) and strong Excel skills.
• Ability to make collection calls, follow up persistently on overdue balances, resolve disputes, and drive timely payments.
• Experience with high-volume receivables across multiple entities.

Responsibilities

• Manage day-to-day AR operations across multiple entities, including invoicing, cash application, customer account maintenance, and account reconciliation.
• Proactively manage collections by making calls, sending follow-up communications, and securing timely payment from customers.
• Monitor AR aging reports, prioritize collection efforts, research overdue balances, and escape delinquent or high-risk accounts as appropriate.
• Investigate and resolve billing disputes, short payments, unapplied cash, and account discrepancies in partnership with internal teams.
• Post cash receipts accurately and timely, ensuring payments are properly applied and outstanding balances are maintained.
• Create and maintain accurate customer records in the ERP system, including billing information, payment terms, and tax setup.
• Support customer credit reviews and help enforce established credit and collection policies to maintain reasonable receivable balances.
• Maintain detailed collection notes, customer correspondence, and account documentation to support consistent follow-up and accountability.
• Prepare and review AR reconciliations, aging reports, and supporting documentation for month-end close.

Education

Bachelor's degree in Accounting, Finance, or Business

Tools

NetSuite

ERP systems

Job description

Automatic Data Processing, Inc. in West Bridgewater, MA is seeking an Accounts Receivable Lead to oversee day-to-day AR operations, drive collections, and improve centralized processes across multiple entities.

The role reports to the Controller and focuses on timely cash application, dispute resolution, and enhancing controls while balancing daily collections with scalable AR improvements.