AR/Collections Specialist

Crown Uniform & Linen Service; Brockton (MA); On-site; USD 45,760 - 49,920; Full time

Job summary

Crown Uniform & Linen Service in Brockton, MA is seeking an AR/Collections Specialist to manage accounts receivable and collections. The role includes calling customers, posting payments, and reconciling accounts to maintain healthy cash flow.

You will handle statements, respond to payment inquiries, and support monthly aging processes with a focus on accuracy and confidentiality.

Qualifications

• Minimum 2 years' experience with AR or Collections.
• Good basic math skills and data entry accuracy.
• Basic accounting principles knowledge desirable.

Responsibilities

• Make daily collection calls and research accounts.
• Post payments to customer accounts using ABS.
• Reconcile account discrepancies and print aging reports.
• Maintain confidential customer credit card and check-by-phone information.
• Provide customer service for payment history inquiries.
• Sort and file documents after posting.

Skills

AR / Collections

Data entry

Customer service

Mathematics

Multi-tasking

Education

High school diploma

Tools

ABS software

Job description

We are looking for personable AR/Collections Specialist to join our AR/Collections Team in Brockton, MA.

Who Are We?

Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 105 years!!! We have remained a family-owned uniform supplier and are committed to building long-lasting customer relationships with a personal touch. A career at Crown Uniform & Linen Service is not just another job. We know that our success is a direct result of strong teamwork, and we are dedicated to building long-term relationships with our employees. If you would like to be part of a winning team that values your contributions, invests in your future, and depends on you for our future success then Apply Today!

What is an AR/Collections Specialist?

The Accounts Receivable/Collection Specialist primary responsibility will be to make collection calls to customers. He/She will also post and reconcile payments using various software programs. He/she will also mail monthly statements. He/she will establish relationships with clients to pursue payments and post them on accounts.

What will a typical day look like for you?

• Make daily collection calls
• Conduct account research and analysis
• Accurately post payments to customers accounts using ABS
• Reconcile and resolve account discrepancies
• Maintain spreadsheets using strict confidentiality with customer credit card information and check-by-phone information
• Send statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Provide customer service to customer inquiries regarding payment history
• Print monthly aging and post results
• Sort and file documents after posting

What's in it for you?

• We understand the importance of work/life balance. At Crown, we offer Monday-Friday work weeks, with weekends and holidays off!
• Industry-leading benefits package, including paid vacations and holidays, group health, dental, LTD and life insurance, and other benefits.
• 401k Plan with a Company Match
• Competitive Hourly Pay ($22-$24/hr.)
• Ongoing training and upskilling.

Qualifications

• High school diploma required, or GED
• Minimum 2 years' experience with AR or Collections
• Must have good basic skills in mathematics
• Speedy, accurate data entry skills
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and with accuracy
• Basic accounting principles knowledge

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary: $22.00 - $24.00 per hour