AR/Collections Specialist

Crown Linen Service, Inc.; Brockton (MA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

Crown Uniform & Linen Service in Brockton, MA is seeking an AR/Collections Specialist to join our AR/Collections Team. The role focuses on making collection calls, posting and reconciling payments, and maintaining client relationships to secure payments.

You will use ABS software, handle confidential customer data, and support monthly statements and aging reports. A high school diploma and at least two years in AR/Collections are required; the position offers a Monday–Friday schedule with solid

Qualifications

• Minimum 2 years’ experience with AR or Collections.

Responsibilities

• Make daily collection calls to customers.
• Research accounts and analyze discrepancies.
• Post and reconcile payments using ABS.
• Mail monthly statements to customers.
• Maintain confidentiality of customer data.
• Respond to payment history inquiries.
• Print aging reports and post results.
• Sort and file documents after posting.

Skills

Data entry accuracy

Mathematical computation

AR/Collections experience

Education

High School Diploma or GED

Tools

ABS

Job description

We are looking for personable AR/Collections Specialist to join our AR/Collections Team in Brockton, MA.

Who Are We?

Crown Uniform & Linen Service was founded as a family business in 1914 and has been a leading provider of uniform and linen services in New England for over 105 years!!! We have remained a family-owned uniform supplier and are committed to building long-lasting customer relationships by providing efficient and cost-effective solutions with a personal touch. A career at Crown Uniform & Linen Service is not just another job. We know that our success is a direct result of strong teamwork, and we are dedicated to building long-term relationships with our employees. If you would like to be part of a winning team that values your contributions, invests in your future, and depends on you for our future success

What is an AR/Collections Specialist?

The Accounts Receivable/Collection Specialist primary responsibility will be to make collection calls to customers. He/She will also post and reconcile payments using various software programs. He/she will also mail monthly statements. He/she will establish relationships with clients to pursue payments and post them on accounts.

What will a typical day look like for you?

• Make daily collection calls
• Conduct account research and analysis
• Accurately post payments to customers accounts using ABS
• Reconcile and resolve account discrepancies
• Maintain spreadsheets using strict confidentiality with customer credit card information and check-by-phone information
• Send statements to outstanding customers
• Interact with customers to resolve outstanding issues
• Provide customer service to customer inquiries regarding payment history
• Print monthly aging and post results
• Sort and file documents after posting

What's in it for you?

• We understand the importance of work/life balance. At Crown, we offer Monday-Friday work weeks, with weekends and holidays off!
• Industry-leading benefits package, including paid vacations and holidays, group health, dental, LTD and life insurance, and other benefits.
• 401k Plan with a Company Match
• Competitive Hourly Pay ($22-$24/hr.)
• Ongoing training and upskilling.

Qualifications

• High school diploma required, or GED
• Minimum 2 years' experience with AR or Collections
• Must have good basic skills in mathematics
• Speedy, accurate data entry skills
• Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication, and division quickly and with accuracy
• Basic accounting principles knowledge

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.