AR/Collections Manager

Arch Building Supply; New York (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Arch Building Supply is seeking an AR/Collections Manager to own accounts receivable end to end, ensuring accurate invoicing, sound credit decisions, and timely cash flow. This role reports to ownership and collaborates with sales, the counter, and dispatch to protect margins and fulfill commitments.

You will lead collections, manage credit limits, track aging, and support month-end close, while documenting procedures and cross-training the finance team as the company grows.

Qualifications

• 3+ years in accounts receivable, credit, and collections, preferably in building supply or construction.
• Strong knowledge of AR, GL concepts, aging analysis, and reconciliations.
• Proficiency with accounting software/ERP and advanced Excel.
• Professional communication and negotiation skills with customers of all sizes.
• On-site work in New York and discretion with sensitive financial information.

Responsibilities

• Own the full AR cycle: invoicing, cash application, statements, and aging reports.
• Lead collections on past-due accounts via calls, emails, and payment plans.
• Manage customer credit: review applications, set credit limits, place or lift holds.
• Track lien and payment deadlines in coordination with ownership and counsel.
• Report weekly on DSOs, aging buckets, and cash collected; suggest risk reductions.
• Reconcile AR subledger to GL and assist month-end close with outside accountant.
• Collaborate with sales, counter, and dispatch to resolve disputes and credits.
• Document and improve credit, billing, and collections processes; cross-train team.

Skills

Accounts receivable

Collections

Credit management

Excel

ERP system

General ledger

Negotiation

Communication

Education

Associate's or Bachelor's degree in accounting/finance

Tools

ERP system

Job description

Arch Building Supply keeps contractors, builders, and homeowners supplied with the materials they need, and the Finance team keeps the business healthy so we can do it.

The AR/Collections Manager owns accounts receivable and collections end to end: making sure our customers are invoiced accurately, our credit decisions are sound, and cash comes in on time. This role reports directly to ownership and works closely with sales, the counter, and dispatch. It is built to grow: as the company scales, the right person will take on more of the finance functions. We are looking for someone who is firm but fair with customers, detail-oriented with numbers, and eager to build something bigger.

Position Responsibilities:

• Own the full accounts receivable cycle, including invoicing, cash application, customer statements, and aging reports, to keep the ledger accurate and current.
• Lead collections on past-due accounts through calls, emails, and payment plans, escalating to ownership or counsel when needed.
• Manage customer credit by reviewing new account applications, setting and adjusting credit limits, and placing or lifting account holds.
• Track and enforce mechanics' lien, notice, and contractor payment deadlines in coordination with ownership and legal counsel.
• Report weekly on key measures such as days sales outstanding, aging buckets, and cash collected, and recommend actions to reduce risk and bad debt.
• Reconcile the AR subledger to the general ledger and support month-end close alongside the outside accountant.
• Partner with sales, counter, and dispatch staff to resolve billing disputes, pricing questions, returns, and credits quickly.
• Document and improve credit, billing, and collections procedures and internal controls.
• Cross-train on accounts payable, payroll support, and month-end reporting, and help onboard and guide finance team members as the department grows.

Qualifications:

Required

• 3+ years of accounts receivable, credit, and collections experience, preferably in building supply, distribution, or construction.
• Strong working knowledge of AR and general ledger concepts, aging analysis, and account reconciliation.
• Proficiency with accounting or ERP software and advanced Microsoft Excel skills.
• Confident, professional communication and negotiation skills with customers of all sizes.
• Ability to work on-site in New York and to handle sensitive financial information with discretion.

Preferred

• Associate's or bachelor's degree in accounting, finance, or business.
• Fluent in Mandarian
• Familiarity with New York mechanics' lien and construction payment practices.
• Prior experience supervising or mentoring team members.
• Interest in growing into a broader finance leadership role.